Chief Operating Officer (COO) at OneVERIFY Limited - 2 Openings

OneVERIFY Limited is a leading Nigerian technology company specializing in digital identity, verification, RegTech, AI, cybersecurity, and blockchain-based solutions. We build platforms that enable secure identity verification, AML/KYC compliance, fraud prevention, and data integrity for both government and private sector clients. Our people are our greatest asset, and we prioritize fostering a high-performance, inclusive, and compliant organizational culture.

We are recruiting to fill the position below:

Job Title: Chief Operating Officer (COO)

Locations: Abuja (FCT) and Lagos
Employment Type: Full-time

Role Overview

• The Chief Operating Officer (COO) will be responsible for overseeing the company’s day-to-day operational functions, ensuring efficiency, scalability, and alignment with strategic objectives.
• As a key member of the executive leadership team, the COO will drive operational excellence across all business units including technology delivery, client services, compliance operations, and internal processes.
• The ideal candidate will possess strong leadership capabilities, deep operational expertise within a technology-driven environment, and the ability to scale systems, processes, and teams in a fast-growing organization.

Key Responsibilities
Operational Leadership:

• Oversee daily business operations to ensure efficiency, productivity, and alignment with company goals.
• Develop and implement operational strategies that support business growth and scalability.
• Translate company vision into actionable operational plans.

Process Optimization & Performance Management:

• Design, implement, and continuously improve operational processes and workflows.
• Establish key performance indicators (KPIs) and monitor performance across departments.
• Drive efficiency, cost optimization, and service delivery improvements.

Technology & Product Operations:

• Work closely with engineering and product teams to ensure seamless delivery of digital identity, RegTech, and verification solutions.
• Ensure operational readiness for product launches and system deployments.
• Oversee service reliability, uptime, and performance of platforms.

Client Service & Delivery:

• Ensure high-quality service delivery to government and enterprise clients.
• Oversee onboarding, implementation, and support processes for clients.
• Maintain strong client satisfaction and retention strategies.

Risk Management & Compliance:

• Ensure operational compliance with regulatory requirements, particularly within AML/KYC and data protection frameworks.
• Identify operational risks and implement mitigation strategies.
• Work closely with legal, compliance, and security teams.

Financial & Resource Management:

• Collaborate with finance teams on budgeting, cost control, and resource allocation.
• Ensure efficient utilization of company resources to maximize profitability and growth.
• Support revenue growth through operational effectiveness.

People & Leadership:

• Lead, mentor, and manage department heads and operational teams.
• Build a high-performance culture focused on accountability, innovation, and collaboration.
• Support talent development and organizational structure planning.

Strategic Execution:

• Partner with the CEO and executive team to execute the company’s strategic roadmap.
• Drive cross-functional collaboration across technology, sales, compliance, and operations.
• Identify growth opportunities and operational improvements.

Required Qualifications

• Bachelor’s Degree in Business Administration, Management, Computer Science, or a related field.
• MBA or relevant postgraduate qualification is strongly preferred.

Experience:

• 8–15 years of professional experience, with at least 5–7 years in a senior leadership or executive role.
• Proven experience in operations management within a technology, fintech, or RegTech company.
• Strong track record of scaling operations in a fast-growing organization.
• Experience working with cross-functional teams including engineering, product, and compliance.

Key Skills & Competencies:

• Strong leadership and executive decision-making skills.
• Operational strategy and execution.
• Process optimization and performance management.
• Financial and business acumen.
• Excellent problem-solving and analytical skills.
• Strong communication and stakeholder management.
• Ability to thrive in a fast-paced, high-growth environment.

What We Offer

• Opportunity to lead operations in a high-impact technology company.
• Work within innovative sectors including digital identity, AI, and cybersecurity.
• A collaborative and growth-focused leadership environment.
• Competitive executive compensation and career growth opportunities.

Application Closing Date
31st March, 2026.