Dukes Neurosurgery and Specialist Hospital is a multi-specialist hospital located in the heart of Lagos, Nigeria, dedicated to providing world-class neurosurgical and specialized medical care. Our mission is to provide patient-centered, world-class healthcare services in the field of surgery with the help of well-trained super-specialists and committed staff.
We are recruiting to fill the position below:
Job Title: IT / Systems Manager and IT Support Officer (Healthcare)
Location: Ikeja, Lagos
Job Type: Full-Time
Overview
- We're looking for a proactive, experienced IT/System Manager to oversee our hospital’s technology ecosystem.
- The ideal candidate will be responsible for ensuring the smooth operation, integration, and security of all digital systems, while also driving continuous improvements across our technology infrastructure.
Key Responsibilities
- Oversee and manage all hospital systems, including billing, EMR, and HR platforms
- Ensure seamless operation and integration between all digital tools and workflows
- Manage and coordinate external vendors (e.g., system providers)
- Take ownership of the hospital website (WordPress), including updates, maintenance, and improvements
- Provide first-level and second-level technical support for staff and resolve system-related issues promptly
- Implement and maintain data security practices (access control, backups, monitoring, and compliance)
- Monitor system performance and ensure minimal downtime across all platforms
- Train staff on proper system usage and improve adoption of digital tools
- Recommend and implement technology improvements to enhance efficiency and patient experience.
Requirements
- Bachelor’s Degree in Computer Science, Information Technology, or a related field
- 3 - 5 years experience in IT systems management (healthcare experience is a plus)
- Strong understanding of system integration and IT infrastructure
- Experience managing or supporting EMR systems
- Strong knowledge of WordPress website management
- Knowledge of cybersecurity best practices and data protection
- Strong troubleshooting and problem-solving skills
- Ability to manage vendors and communicate effectively with non-technical staff.
Nice to Have:
- Basic software development skills (frontend/backend)
- Experience working with healthcare systems or fintech platforms
- Knowledge of cloud platforms and networking.
What We Offer
- Competitive salary (400k -500k)
- Opportunity to lead and shape the hospital’s digital transformation
- Collaborative and impact-driven work environment.
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/875459/it-systems-manager-and-it-support-officer-healthca.html