Stretch-it Concepts Limited - We are a human resource outsourcing solutions company, bureau of recruitment, performance management and training and development company situated in Lagos, Nigeria.
We are recruiting to fill the position below:
Job Title: House Manager (Geriatric Household)
Location: Lagos
Employment Type: Full-time
Job Summary
- The House Manager is responsible for the overall administration, supervision, and smooth daily operation of a private household occupied by two elderly individuals.
- The role combines household management, staff supervision, financial oversight, and caregiver coordination, ensuring a safe, comfortable, dignified, and well-maintained living environment.
- This position requires high integrity, discretion, empathy, organizational excellence, and strong people-management skills, with particular sensitivity to the needs of geriatric residents.
Key Responsibilities
Household Operations & Oversight:
- Oversee all day-to-day household activities to ensure the home runs efficiently and calmly.
- Establish and enforce household routines, schedules, and standards
- Ensure cleanliness, hygiene, safety, and comfort throughout the residence.
- Act as the primary point of coordination for all household matters
Staff Supervision & Management:
Supervise and manage all domestic staff, including but not limited to:
- Cook
- Driver
- Housekeepers / Cleaners
- Maintenance personnel / technicians
Responsibilities include:
- Assigning duties and work schedules
- Monitoring performance, punctuality, and conduct
- Providing guidance, corrections, and on-the-job supervision
- Handling minor disciplinary issues and reporting major concerns
- Coordinating leave schedules to ensure uninterrupted service
- Ensuring respectful and professional interaction with the elderly residents
Geriatric Support & Welfare Coordination:
- Ensure the daily comfort, safety, and emotional well-being of the elderly residents.
- Coordinate with caregivers, nurses, or medical professionals as required.
- Monitor adherence to dietary plans, medication schedules (where applicable), and mobility needs.
- Observe and report any changes in health, behavior, or routine to family or guardians.
- Ensure a calm, respectful, and dignified home environment at all times.
- The House Manager is not a medical caregiver unless separately qualified, but acts as a coordinator and observer.
Financial Management & Accountability:
- Manage household finances within approved budgets
- Handle petty cash and routine household expenditures
- Maintain accurate records of: Staff salaries and allowances
- Utility bills
- Groceries and household supplies
- Maintenance and repair costs
- Prepare regular expense reports for review by family or guardians.
- Ensure cost control without compromising quality of care or comfort.
- Prevent waste, fraud, or misuse of household funds
- Procurement & Inventory Control:
- Source and purchase groceries, household items, cleaning supplies, and essentials.
- Maintain inventory of food, medical supplies, toiletries, and consumables.
- Ensure consistent availability of items critical to geriatric care.
- Liaise with vendors, suppliers, and service providers
Property & Maintenance Management:
- Oversee routine and preventive maintenance of the house and compound
- Coordinate repairs (plumbing, electrical, HVAC, generators, security systems)
- Ensure vehicles are serviced, insured, and roadworthy
- Conduct regular inspections to identify issues before they escalate
- Maintain records of maintenance activities and warranties
Transportation & Logistics Coordination:
- Supervise the driver’s duties, schedules, and vehicle usage
- Coordinate transportation for:
- Medical appointments
- Personal errands
- Family visits
- Ensure safe driving practices and vehicle cleanliness
- Security, Confidentiality & Risk Management:
- Ensure household security protocols are followed
- Monitor access to the property and supervise visitors and service providers
- Maintain strict confidentiality regarding:
- Residents’ health
- Finances
- Family affairs
- Respond calmly and effectively to emergencies
Required Qualifications & Experience
- Minimum of 5 years’ experience in household management, estate management, or similar private service roles
- Proven experience managing domestic staff
- Experience working in households with elderly persons is a strong advantage
- Basic financial management and record-keeping skills
- Literacy and basic computer skills (reports, records, messaging)
Required Skills & Competencies:
- Strong leadership and people-management skills
- High emotional intelligence and empathy
- Excellent organizational and multitasking ability
- Financial discipline and attention to detail
- Discretion, honesty, and trustworthiness
- Ability to remain calm under pressure
- Strong communication and coordination skills
Personal Attributes:
- Mature, patient, and respectful demeanor
- Physically fit and mentally alert
- Neat appearance and professional conduct
- Loyal, dependable, and proactive
- Strong moral character
Working Conditions:
- Full-time position (live-in or live-out, as agreed)
- May require flexibility in hours due to the needs of elderly residents
- Occasional weekend or emergency availability.