Etisalat's vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel
Etisalat Nigeria is recruiting to fill the below position of:
Job Title: Manager - Prepaid Services
Location: Lagos
Job Summary
Manage the design and deployment of all prepaid product and service offerings
Job Responsibilities
- Develop inputs for Etisalat Nigeria s prepaid services roadmap in line with approved business strategy
- Develop propositions/ business cases for prepaid packages, propose modifications to enhance existing offerings and proffer recommendations to the Head-
- Liaise with the IT team for solution/ platform selection and deployment of relevant technology for prepaid product roll-out
- Manage, monitor and evaluate on-going performance and quality of all prepaid products and services in line with pre-defined service levels and KPIs
- Liaise with the Pricing & Tariffs team to agree and manage prepaid tariffs
- Facilitate new product training and co-ordinate with relevant client facing functions, e.g Customer Care, Sales and Regional personnel, to ensure staff are fully trained on all prepaid products and services
- Assist in implementing the unit s work programmes and plans in line with agreed upon procedures and guidelines
- Assist in planning and managing the human and material resources of the unit to optimize performance, boost morale and enhance productivity
- Manage inter-functional relations to ensure synergy across departments and divisions
- Provide leadership and guidance to team members and manage subordinates performance towards the achievement of overall team objectives
Educational Requirements
- First degree in a numerate discipline
- Postgraduate/ professional qualifications and/ or certifications will be an added advantage
Experience,Skills & Competencies
- Between six (6) and eight (8) directly relevant post-NYSC work experience, with at least most recent three (3) years in a supervisory role
Application Closing Date
25th December, 2012
Method of Application
Interested and qualified candidates should:
Click here to apply online
Note: When the page comes up click on
New Jobs (Last 7 days), then click on
Manager - Prepaid Services