Manager - Prepaid Services at Etisalat Nigeria

Etisalat's vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel

Etisalat Nigeria is recruiting to fill the below position of:

Job Title: Manager - Prepaid Services

Location: Lagos
        
Job Summary        
Manage the design and deployment of all prepaid product and service offerings

Job Responsibilities        

• Develop inputs for Etisalat Nigeria s prepaid services roadmap in line with approved business strategy
• Develop propositions/ business cases for prepaid packages, propose modifications to enhance existing offerings and proffer recommendations to the Head-
• Liaise with the IT team for solution/ platform selection and deployment of relevant technology for prepaid product roll-out
• Manage, monitor and evaluate on-going performance and quality of all prepaid products and services in line with pre-defined service levels and KPIs
• Liaise with the Pricing & Tariffs team to agree and manage prepaid tariffs
• Facilitate new product training and co-ordinate with relevant client facing functions, e.g Customer Care, Sales and Regional personnel, to ensure staff are fully trained on all prepaid products and services
• Assist in implementing the unit s work programmes and plans in line with agreed upon procedures and guidelines
• Assist in planning and managing the human and material resources of the unit to optimize performance, boost morale and enhance productivity
• Manage inter-functional relations to ensure synergy across departments and divisions
• Provide leadership and guidance to team members and manage subordinates  performance towards the achievement of overall team objectives

Educational Requirements        

• First degree in a numerate discipline
• Postgraduate/ professional qualifications and/ or certifications will be an added advantage

Experience,Skills & Competencies        

• Between six (6) and eight (8) directly relevant post-NYSC work experience, with at least most recent three (3) years in a supervisory role

Application Closing Date
25th December, 2012

Method of Application
Interested and qualified candidates should:
Click here to apply online

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