Brican Intergrated Services - Our client, a leading outdoor and Advertising firm, is recruiting to fill the position below:
Job Title: Client Service Executive
Location: Ikeja, Lagos
Employment Type: Full-time
Role Overview
- Our client a leading outdoor and Advertising firm is seeking a proactive Client Service Executive to manage client relationships, drive seamless campaign execution, and uncover growth opportunities.
- You’ll serve as the key link between clients and internal teams, ensuring excellent service and results.
Job Summary & Responsibilities
- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- Creating a positive onboarding experience for new clients.
- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
- Collaborate with strategy, creative, and media teams on proposals and plans.
- Manage radio programs by creating contents for brand aareness
- Responding to client inquiries in a timely and professional manner.
- Training and providing overall guidance to client service employees.
- Organizing training seminars to enable clients to fully utilize product features and benefits.
- Prepare reports, performance analyses, and campaign insights for internal and client use.
- Identify opportunities for account growth, cross-selling, and strategic initiatives.
Requirements & Skills
- Bachelor's Degree or its equivalent in Business administration or an industry-related field.
- 3- 5 years relevant experience in a media industry
- Proficiency in Microsoft Excel.
- Working knowledge of Customer Relationship Management (CRM) software.
- Good knowledge of digital Marketing
- Strong analytical and problem-solving skills.
- Collaborative mindset with a proactive approach to solving client challenges.
- Effective communication skills.
- Exceptional customer service skills.
Application Closing Date
30th May, 2026.
https://www.hotnigerianjobs.com/hotjobs/895279/client-service-executive-at-a-leading-outdoor-and.html