Tetra Maritime is a leading Nigerian ship owner and operator, providing comprehensive and tailor-made solutions across the oil and gas supply chain, including upstream, midstream, and downstream.
We are recruiting to fill the position below:
Job Title: Crew Operations Support
Location: Port Harcourt, Rivers
Description
- As a Commercial Operator, you will be accountable to the Commercial Operations Manager for the daily operations and voyage performance of each vessel assigned to you.
Responsibilities
Your key responsibilities include:
- Collaborate closely with charterers and vessel master’s regarding voyage planning and instructions for company-owned and time-charter in operated vessels.
- Communicate with external parties, including vessels, charterers, and brokers, to optimize voyage performance.
- Conducting ship-shore compatibility work as needed and coordinating with charterers and terminals to ensure compliance with vessel acceptance and terminal compatibility requirements.
- Review and issue voyage instructions, monitor time charter parties, and assess vessel performance against requirements.
- Record off-hires, ensure timely submission of VMS reports, and manage bunker requirements.
- Ensure compliance with company procedures, prepare voyage-related invoices, and assist in closing commercial claims.
- Maintain accurate voyage records using accepted documentation methods.
- Promote cost leadership within the commercial operations team and establish professional relationships with stakeholders.
- Monitoring vessels for idle time and slow steaming and submitting timely requests to charterers for remedial or preventative measures.
- Monitoring vessel availability for trading and reporting any shortcomings to the Commercial Operations Manager promptly.
- Appointing and liaising with approved port agents, security guard companies, and other vendors to ensure cost-effective and smooth operational turnaround.
- Collaborating with insurance on voyage-related matters to ensure timely notifications and arrangement of premiums.
- Managing bunker requirements for assigned vessels by identifying suitable bunker delivery ports and negotiating best prices to the owner's advantage.
- Ensuring compliance with company procedures, including bills of lading, letters of protest, and letters of indemnity, and liaising with all parties when necessary.
- Preparing, adjusting, reviewing, and issuing voyage-related invoices.
- Monitoring re-billable costs and ensuring timely rebilling to necessary parties while notifying the claims team.
- Assisting in the closure of any necessary commercial claims.
- Keeping the Voyage Management System up to date and reporting any shortcomings to the Operations Manager promptly.
- Maintaining thorough voyage records using accepted documentation methods, including SharePoint, software tools, and emails, under company guidelines.
- Promoting cost leadership within the commercial operations team.
- Ensuring proper control and recording of all voyage-related invoices/payments in the VMS system.
- Completing assigned forms promptly and ensuring readiness for review by the management team.
- Working with the Head of Operations and Operations Managers to close out all assigned GAPS and Macro outstanding.
- Establishing relationships with charterers and attending owners/charterers' meetings or other forums as required by the Operations Manager.
- Maintaining professional relationships with charterers, customers, agents, and other industry professionals.
- Be physically present five days a week in our London HQ
- Be available outside of regular office hours as required by the demands of the role, as would be expected in any commercial shipping role
Qualifications & Experience
Essential:
- 5–7 years’ experience in offshore marine operations, vessel management, or a similar role.
- Strong understanding of offshore support vessels (OSVs), marine logistics, and operational readiness.
- Demonstrated experience working with captains and crew in a shore‑based support capacity.
- Knowledge of Nigerian maritime regulations and offshore industry practices.
- Excellent communication, leadership, and problem‑solving skills.
Preferred:
- Seagoing experience (e.g., Deck Officer, Marine Engineer) is a strong advantage.
- Experience supporting chartering or commercial marine activities.
- Familiarity with DP vessels, AHTS, PSV, or other offshore fleet types.
Key Competencies:
- Operational leadership
- Maritime regulatory knowledge
- Crisis and incident management
- Stakeholder engagement
- Commercial awareness
- Strong organisational and planning skills
- Ability to work independently in a fast‑paced offshore environment
Benefits
- This is a unique opportunity to be part of a high-impact team at the heart of the business. The role offers exposure to strategic decision-making and the potential for career progression within the organization.
- This is a unique opportunity to be part of a high-impact team at the heart of the business. The role offers exposure to strategic decision-making and the potential for career progression within the organization.
Application Closing Date
Not Specified.
https://www.hotnigerianjobs.com/hotjobs/901934/crew-operations-support-at-tetra-maritime.html