Crew Operations Support at Tetra Maritime

Tetra Maritime is a leading Nigerian ship owner and operator, providing comprehensive and tailor-made solutions across the oil and gas supply chain, including upstream, midstream, and downstream.

We are recruiting to fill the position below:

Job Title: Crew Operations Support

Location: Port Harcourt, Rivers 

Description

• As a Commercial Operator, you will be accountable to the Commercial Operations Manager for the daily operations and voyage performance of each vessel assigned to you.

Responsibilities
Your key responsibilities include: 

• Collaborate closely with charterers and vessel master’s regarding voyage planning and instructions for company-owned and time-charter in operated vessels. 
• Communicate with external parties, including vessels, charterers, and brokers, to optimize voyage performance. 
• Conducting ship-shore compatibility work as needed and coordinating with charterers and terminals to ensure compliance with vessel acceptance and terminal compatibility requirements. 
• Review and issue voyage instructions, monitor time charter parties, and assess vessel performance against requirements. 
• Record off-hires, ensure timely submission of VMS reports, and manage bunker requirements. 
• Ensure compliance with company procedures, prepare voyage-related invoices, and assist in closing commercial claims. 
• Maintain accurate voyage records using accepted documentation methods. 
• Promote cost leadership within the commercial operations team and establish professional relationships with stakeholders. 
• Monitoring vessels for idle time and slow steaming and submitting timely requests to charterers for remedial or preventative measures. 
• Monitoring vessel availability for trading and reporting any shortcomings to the Commercial Operations Manager promptly. 
• Appointing and liaising with approved port agents, security guard companies, and other vendors to ensure cost-effective and smooth operational turnaround. 
• Collaborating with insurance on voyage-related matters to ensure timely notifications and arrangement of premiums. 
• Managing bunker requirements for assigned vessels by identifying suitable bunker delivery ports and negotiating best prices to the owner's advantage. 
• Ensuring compliance with company procedures, including bills of lading, letters of protest, and letters of indemnity, and liaising with all parties when necessary. 
• Preparing, adjusting, reviewing, and issuing voyage-related invoices. 
• Monitoring re-billable costs and ensuring timely rebilling to necessary parties while notifying the claims team. 
• Assisting in the closure of any necessary commercial claims. 
• Keeping the Voyage Management System up to date and reporting any shortcomings to the Operations Manager promptly. 
• Maintaining thorough voyage records using accepted documentation methods, including SharePoint, software tools, and emails, under company guidelines. 
• Promoting cost leadership within the commercial operations team. 
• Ensuring proper control and recording of all voyage-related invoices/payments in the VMS system. 
• Completing assigned forms promptly and ensuring readiness for review by the management team. 
• Working with the Head of Operations and Operations Managers to close out all assigned GAPS and Macro outstanding. 
• Establishing relationships with charterers and attending owners/charterers' meetings or other forums as required by the Operations Manager. 
• Maintaining professional relationships with charterers, customers, agents, and other industry professionals. 
• Be physically present five days a week in our London HQ  
• Be available outside of regular office hours as required by the demands of the role, as would be expected in any commercial shipping role  

Qualifications & Experience
Essential:

• 5–7 years’ experience in offshore marine operations, vessel management, or a similar role.
• Strong understanding of offshore support vessels (OSVs), marine logistics, and operational readiness.
• Demonstrated experience working with captains and crew in a shore‑based support capacity.
• Knowledge of Nigerian maritime regulations and offshore industry practices.
• Excellent communication, leadership, and problem‑solving skills.

Preferred:

• Seagoing experience (e.g., Deck Officer, Marine Engineer) is a strong advantage.
• Experience supporting chartering or commercial marine activities.
• Familiarity with DP vessels, AHTS, PSV, or other offshore fleet types.

Key Competencies:

• Operational leadership
• Maritime regulatory knowledge
• Crisis and incident management
• Stakeholder engagement
• Commercial awareness
• Strong organisational and planning skills
• Ability to work independently in a fast‑paced offshore environment

Benefits

• This is a unique opportunity to be part of a high-impact team at the heart of the business. The role offers exposure to strategic decision-making and the potential for career progression within the organization.   
• This is a unique opportunity to be part of a high-impact team at the heart of the business. The role offers exposure to strategic decision-making and the potential for career progression within the organization.   

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online