Clinic Operations Supervisor at HR-EX Consulting

HR-EX Consulting partners with small businesses looking for affordable HR professional advisory and services. In practice, we operate as an outsourced HR department, providing professional HR services to small businesses at a fraction of the cost of hiring a full-time HR Staff..

At HR-EX Consulting, we believe small businesses are the growth engine of any economy and having the right people and organizational processes, practices and systems in place is fundamental to securing the future and scaling the Business.

We are recruiting to fill the position below:

Job Title: Clinic Operations Supervisor 

Location: Lekki, Lagos
Employment Type: Full-time
Reports to: Chief Operating Officer

Job Purpose

• The Clinic Operations Supervisor will oversee the daily activities of staff to ensure smooth coordination and efficient workflow across all operational units within the clinic.
• The role is responsible for supervising staff performance, enforcing operational procedures, maintaining service quality standards, and ensuring excellent patient experience across all departments.
• The ideal candidate must possess strong leadership, organizational, and problem-solving skills with prior experience in a supervisory or managerial role within a clinic, healthcare facility, or med spa environment.

Duties and Responsibilities

• Oversee the daily activities of staff to ensure smooth and efficient workflow across all departments.
• Maintain high standards of safety, quality service delivery, productivity, and professionalism within the facility.
• Prepare and submit routine operational and performance reports to management.
• Communicate organizational updates, expectations, and goals from management to staff effectively.
• Provide leadership, guidance, support, and direction to employees to ensure optimal performance.
• Ensure proper documentation, filing systems, and accurate record management are maintained.
• Supervise front desk and administrative operations to ensure excellent patient/customer service delivery.
• Ensure all administrative processes and operational procedures are properly implemented and followed.
• Provide operational support to management through timely updates, reports, and feedback.
• Supervise financial documentation and reporting activities carried out by the Account Officer/Accountant.
• Monitor the proper use, maintenance, and accountability of clinic resources, equipment, and operational materials.
• Ensure effective inventory management and proper handling of clinic supplies.
• Oversee cleanliness, sanitation, and hygiene standards within the clinic environment.
• Supervise cleaning schedules, maintenance activities, and facility upkeep.
• Ensure compliance with health, safety, and workplace regulatory standards at all times.

Qualifications and Requirements

• Interested candidates should possess an HND / Bachelor's Degree with 2 - 3 years experience.
• Female is preferred for this role.

Working Conditions:

• Responsibilities and job descriptions may be refined with changing business needs.

Salary
N150,000 - N250,000 monthly.

Application Closing Date
Not Specified.

How to Apply
Interested and candidates should send their CV to: recruitment@hrexng.com using the Job Title as the subject of the mail.

Note: For more enquiries, Contact 07013706578.