Flexi Microfinance Bank (Flexi MFB) is a subsidiary of PalmPay, supporting financial services and operational expansion across Nigeria. As part of our continued growth, we are seeking a proactive and detail-oriented Operations Support Officer to support field operations, ensure accurate data tracking, and drive efficient coordination across teams.
We are recruiting to fill the position below:
Job Title: Quality Assurance Operations Support Personnel
Location: Ikeja, Lagos
Employment Type: Contract
Key Responsibilities
- Support quality assurance reviews and process audits
- Monitor compliance with operational procedures and standards
- Coordinate and facilitate training sessions for staff
- Track training attendance, assessments, and feedback
- Prepare reports on quality trends and training effectiveness
- Identify process gaps and escalate improvement opportunities
- Support onboarding and refresher training programs
Requirements
- Bachelor’s Degree in any discipline
- 0-1 year experience in operations, training, quality assurance, customer service, or related roles
- Strong communication and presentation skills
- Good organizational and coordination abilities
- Basic proficiency in Microsoft Excel and PowerPoint
- High attention to detail and willingness to learn
- Ability to work in a fast-paced environment.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CVs to: otumunye.flourish@flexi-bank.com using “QA Operations Support” as the subject of the email.
https://www.hotnigerianjobs.com/hotjobs/913322/quality-assurance-operations-support-at-flexi-micr.html