XEJet was conceptualized as an exclusive Premium Class airline, aiming to become the preferred choice for premium travelers. We are pioneering a unique level of service delivery in both private and commercial aviation. Our services are professional, prestigious, and exceed expectations. We have a team that is dedicated to customer satisfaction and driven by a passion to position the company as a market leader in the aviation industry. We provide our esteemed customers with the luxury and personalized service typically associated with private jets, within the comfort and safety of a commercial airline.
We are recruiting to fill the position below:
Job Title: Station Manager, PHC
Location: GRA Ikeja, Lagos
Job type: Full Time (Onsite)
Job Summary
- As the Station Manager you will be responsible for overseeing all airline operations at the assigned station, ensuring the safe, secure, efficient, and cost-effective delivery of ground handling, passenger services, aircraft turnaround, cargo operations, and regulatory compliance.
- The role serves as the Company's representative at the station and is responsible for maintaining high standards of operational performance, customer service, safety, security, and stakeholder management.
Key Responsibilities
- Oversee and coordinate all day-to-day station operations to ensure safe, secure, efficient, and on-time flight operations.
- Supervise passenger handling activities, including check-in, boarding, arrivals, baggage services, and customer service delivery.
- Monitor aircraft turnaround processes and coordinate with flight crew, engineering, dispatch, and ground handling teams to achieve operational efficiency.
- Ensure compliance with all Company policies, aviation regulations, safety management systems (SMS), security requirements, and operational procedures.
- Serve as the primary liaison between the airline and airport stakeholders, including regulatory authorities, security agencies, service providers, and airport management.
- Lead, supervise, coach, and manage station personnel, including roster management, performance monitoring, discipline, and staff development.
- Manage customer complaints, flight disruptions, delays, cancellations, and other operational challenges in a professional and timely manner.
- Prepare and submit operational, safety, incident, and management reports while ensuring accurate station documentation and record-keeping.
- Monitor station resources, assets, and operational expenses to ensure cost control, accountability, and effective utilization.
- Coordinate emergency response activities at the station and ensure readiness to manage operational incidents, irregular operations, and crisis situations.
Qualifications and Experience
- Bachelor's Degree in Aviation Management, Business Administration, Transport Management, Operations Management, or a related discipline.
- 5 – 8 years of aviation experience, with at least 3 years in a supervisory or managerial role.
- Experience in airline station operations, passenger services, ground handling, or airport operations.
Required Competencies:
- Strong knowledge of airline and airport operations.
- Understanding of aviation regulations, safety, and security requirements.
- Leadership and people management skills.
- Excellent communication and stakeholder management abilities.
- Strong problem-solving and decision-making skills.
- Customer service orientation.
Application Closing Date
31st July, 2026.
https://www.hotnigerianjobs.com/hotjobs/921781/station-manager-phc-at-xejet.html