Station Manager, PHC at XEJet

XEJet was conceptualized as an exclusive Premium Class airline, aiming to become the preferred choice for premium travelers. We are pioneering a unique level of service delivery in both private and commercial aviation. Our services are professional, prestigious, and exceed expectations. We have a team that is dedicated to customer satisfaction and driven by a passion to position the company as a market leader in the aviation industry. We provide our esteemed customers with the luxury and personalized service typically associated with private jets, within the comfort and safety of a commercial airline.

We are recruiting to fill the position below:

Job Title: Station Manager, PHC

Location: GRA Ikeja, Lagos
Job type: Full Time (Onsite)

Job Summary  

• As the Station Manager you will be responsible for overseeing all airline operations at the assigned station, ensuring the safe, secure, efficient, and cost-effective delivery of ground handling, passenger services, aircraft turnaround, cargo operations, and regulatory compliance.
• The role serves as the Company's representative at the station and is responsible for maintaining high standards of operational performance, customer service, safety, security, and stakeholder management. 

Key Responsibilities  

• Oversee and coordinate all day-to-day station operations to ensure safe, secure, efficient, and on-time flight operations. 
• Supervise passenger handling activities, including check-in, boarding, arrivals, baggage services, and customer service delivery. 
• Monitor aircraft turnaround processes and coordinate with flight crew, engineering, dispatch, and ground handling teams to achieve operational efficiency. 
• Ensure compliance with all Company policies, aviation regulations, safety management systems (SMS), security requirements, and operational procedures. 
• Serve as the primary liaison between the airline and airport stakeholders, including regulatory authorities, security agencies, service providers, and airport management. 
• Lead, supervise, coach, and manage station personnel, including roster management, performance monitoring, discipline, and staff development. 
• Manage customer complaints, flight disruptions, delays, cancellations, and other operational challenges in a professional and timely manner. 
• Prepare and submit operational, safety, incident, and management reports while ensuring accurate station documentation and record-keeping. 
• Monitor station resources, assets, and operational expenses to ensure cost control, accountability, and effective utilization. 
• Coordinate emergency response activities at the station and ensure readiness to manage operational incidents, irregular operations, and crisis situations. 

Qualifications and Experience

• Bachelor's Degree in Aviation Management, Business Administration, Transport Management, Operations Management, or a related discipline. 
• 5 – 8 years of aviation experience, with at least 3 years in a supervisory or managerial role. 
• Experience in airline station operations, passenger services, ground handling, or airport operations. 

Required Competencies:

• Strong knowledge of airline and airport operations. 
• Understanding of aviation regulations, safety, and security requirements. 
• Leadership and people management skills. 
• Excellent communication and stakeholder management abilities. 
• Strong problem-solving and decision-making skills. 
• Customer service orientation. 

Application Closing Date
31st July, 2026.