Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
First Excelsia Professional Services Limited Job Recruitment (6 Positions)

Bill Energy Services Limited Job Recruitment (25 Positions)

Kaltani Job Recruitment (4 Positions)

Reliance Health Job Recruitment (21 Positions)

Food Concepts Plc Graduate Trainee & Exp. Job Recruitment (9 Positions)

Cobranet Limited Job Recruitment (3 Positions)

Zojatech Limited Job Recruitment (3 Positions)

Microsoft Nigeria Job Recruitment (3 Positions)

Smooth Promotions (HIPTV) Job Recruitment (4 Positions)

Meenos Restaurant Job Recruitment (4 Positions)

Moniepoint Incorporated Job Recruitment (19 Positions)

Pruvia Integrated Limited Job Recruitment (12 Positions)

Unilag Microfinance Bank Limited Internship & Exp. Job Recruitment (5 Positions)

Kiyix Recruitment Hub Job Recruitment (15 Positions)

Vagan Oil and Gas Limited Job Recruitment (5 Positions)

PalmPay Limited Job Recruitment (6 Positions)

Fidson Healthcare Plc Job Recruitment (3 Positions)

Koyo Healthtech Limited Job Recruitment (3 Positions)

LD&D Consulting Job Recruitment (5 Positions)

Ninestars Agricultural Limited Job Recruitment (3 Positions)

mDoc Healthcare Limited Internship & Exp. Job Recruitment (6 Positions)

Brit Properties Nigeria Limited Job Recruitment (3 Positions)

DreamWorks Global Logistics Limited Job Recruitment (6 Positions)

Compovine Technologies Limited Job Recruitment (6 Positions)

JNC International Limited Job Recruitment (4 Positions)

De Tastee Fried Chicken Limited Job Recruitment (4 Positions)

Stivlon Consulting Job Recruitment (4 Positions)

MOC Consulting Limited Job Recruitment (3 Positions)

Emerald Food & Beverages Company Limited Job Recruitment (5 Positions)

Limewood Villa Hotel Job Recruitment (3 Positions)

Louis Industrial Group Job Recruitment (3 Positions)

Federal University of Lafia (FULafia) Massive Academic & Non-academic Job Recruitment (462 Positions)

MeCure Healthcare Limited (MHL) Job Recruitment (7 Positions)

R & R Recruiting Services Job Recruitment (4 Positions)

The Lamb Academy Job Recruitment (7 Positions)

Hoop Telecoms Limited Job Recruitment (3 Positions)

CEO's Mart Job Recruitment (4 Positions)

Federal University of Lafia (FULafia) Intern & Exp. Non-Academic Job Recruitment (6 Positions)

Federal University of Lafia (FULafia) Academic Job Recruitment (110 Positions) PART IV

Green Africa Airways Limited Job Recruitment

Verraki Job Recruitment (13 Positions)

eHealth4everyone Graduate, Internship & Exp. Job Recruitment (16 Positions)

Federal University of Lafia (FULafia) Academic Job Recruitment (110 Positions) - PART III

Federal University of Lafia (FULafia) Academic Job Recruitment (116 Positions) - PART II

Nestoil Plc Job Recruitment

Sevan Construction Nigeria Limited Job Recruitment (6 Positions)

Federal University of Lafia (FULafia) Academic Job Recruitment (120 Positions) - PART I

AAVA Brands Limited Job Recruitment (5 Positions)

IT Horizons Limited Job Recruitment (8 Positions)

Crescita Solutions Job Recruitment (23 Positions)


Customer Support Officer at Redwoods Capital Limited

Posted on Thu 28th Feb, 2019 - hotnigerianjobs.com --- (0 comments)


Redwoods Capital Limited - We are a startup finance and asset management firm situated in Victoria Island, creating and managing investors' wealth with technology.

We are recruiting to fill the position below:

Job Title: Customer Support Officer

Location:
Victoria Island, Lagos

Job Description
  • We are a finance and asset management firm situated in Victoria Island, creating and managing wealth with technology.
  • We are aware that the Customer Service Department is a core function critical to the success of many business sectors that is why we are in need of customer service officers to perform the following functions;
Responsibilities
  • Ensuring customer queries are answered to their satisfaction.
  • Using computerised systems to access the details of customers.
  • Promoting certain financial products and services.
  • Handling customer complaints or handing them over to a supervisor.
  • Referring customers to individuals qualified to offer and sell regulated financial products.
  • Answers customer inquiries via phone, email, and in person
  • Directs customers to online resources
  • Updates customer records in the system, including notes about interactions
  • Pitches ideas for improving customer care
  • Creates and maintains reports about customer interactions
  • Participates in team-building activities
  • Develops a rapport with customers
  • Encourages customers to complete surveys
  • Makes recommendations to management to improve customer experience
Duties
  • Support Business developers in delivering efficient and quality service to customers
  • Act as major contact point with customers support functions to ensure smooth account operations
  • Assist Business Developers in handling customers from different business parties and find the right solutions for customers
  • Contact customers to build relationship and respond to enquiries on account or operational matters
  • Liaise with internal departments and provide instructions to concerned parties on account maintenance tasks
  • Prepare monthly performance reports for management and handle daily exception reports
  • Assist Customer Service Manager in dealing with requests and perform general office administrative duties
Qualifications
  • Minimum Qualification: BSc
  • Experience Length: 3 years
Requirements:
  • Customer focused and have strong interpersonal and problem solving skills
  • Good understanding of products and services as well as having sound knowledge in using operating systems such as Customer Relationship Management System
  • Fluent in spoken and written English
  • Proficient in using Outlook, Microsoft Word, Excel and PowerPoint
  • Good interpersonal and communication skills
  • Good command of both spoken and written English
  • Proficient in computer applications (MS Word, Excel, Access, PowerPoint, etc.)
Application Closing Date
22nd March, 2019.

Method of Application
Interested and qualified candidates should:
Click here to apply online

  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *