Front Desk Officer / Receptionist at Izy Group Limited

Izy Group Limited - A Hotel based in Abuja is recruiting to fill the position below:

Job Title: Front Desk Officer / Receptionist

Location: Abuja (FCT)
Employment Type: Full-time

Job Description

• Make and confirm reservations for guests, welcome and check guests in and out of the hotel,
• Deal with guest queries,
• Provide prompt and professional service to meet guest needs and ensure guest satisfaction.
• Answer and direct incoming calls
• Inform guests of hotel rates and services
• Maintain clear and accurate records of guest room bookings
• Listen and respond to guest queries and requests both in-person and by phone
• Inform housekeeping when rooms have been vacated and are ready for cleaning
• Monitor visitors to the hotel
• Enforce rules and policies of the hotel
• Maintain a neat and orderly front desk and reception area.

Educational Requirements / Professional Qualifications
The candidate must:

• Possess a minimum of Higher National Diploma (HND) or Ordinary National Diploma (OND) in any discipline with a minimum of second class lower/lower credit.
• 0 -2 Years' cognate experience in a similar capacity.
• Good working knowledge of Microsoft Office suite
• Candidate must be smart and easily adaptable, courteous and pleasant.

Application Closing Date
23rd January, 2021.