Aviation Jobs for Inflight Services Quality Controller - Air Nigeria

Aviation Jobs for Quality Controller

Air Nigeria is recruiting for Inflight Services Quality Controller.

Reports To: Inflight Services Food Development Controller

Function: Operations
Sub Function: Ground Services
Location: Lagos.

Purpose Statement
To monitor and ensure compliance of Air Nigeria’s nominated suppliers and caterers to the airline’s specifications, standards, procedures and defined product for the complete onboard inflight services offer to passengers.

Key Accountabilities

• To identify any possible need to issue warnings or notice to suppliers/ contractors in accordance.
• To identify with contract terms relating to compliance to specifications, food safety and due diligence, having explored all possible causes.
• To carry out on spot inspection of catering, equipments, and stores product and services within the suppliers unit to ensure that they meet with Air Nigeria’s specifications and standards.
• To manage the suppliers and caterers compliance to Air Nigeria’s specifications, standards, and procedure of operation in the manner that ensures consistent inflight product and service offer.
• To manage maintain and update all documentation required to provide a defence for criminal and civil cases and to represent Air Nigeria in court.
• To work closely with the interior stowage, food development and cabin presentation teams to ensure contractor adherence to defined product.

Knowledge, Skills and Experience:
The position requires talent with a university degree in Food Science or any related Subject, with a minimum of 3 years experience within the food industry, ideally to include Food microbiology, Auditing and Inspection, Quality Control. The following skills are essential:

• Excellent Communication skills.
• Ability to work unsupervised and to be self motivated.
• Proven Word Processing and Excel Spreadsheet skills.
• Excellent planning and organisational skills.

Working Relationships:
Internal: Flight Operations, Call Centre Team, City Ticketing Office Team, Airport Ticketing Office Team, and Human Resources. External: Direct customers.

Application Deadline
19th January, 2011

Method of Application
Interested candidates whose skills and capabilities match the job profile should send their CV with subject: “Inflight Quality Controller AIR NIGERIA/IS/IQC/0111” to: [email protected]

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