Stanbic IBTC Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for an experienced IT Project manager to join our dedicated team at our offices.
Standard Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
We are recuriting to fill the vacant position:
Job Title: IT Project Governance Senior Analyst
Job ID: 12597
Location: Nigeria
Position Description
Contribute to successful project delivery by driving continuous improvement, coordinating projects, tracking status, budget and ensuring resources availability.
Understand the bank’s current Project Governance Strategy.
Ensure owners of operational actions complete them and provide regular updates to project stakeholders and teams
Planning Strategy Roadmap with Head of Unit to complete and actualize deliverables
Control, update, and report financials for projects and other cost for IT Department
Work with the project team to document project status, track and ensure resolution of project issues.
Ensure that appropriate standard project practices and procedures are followed and documentations, sign offs are managed and updated regularly.
Work with Head of Unit to conduct Project Audit during project closure.
Track and update monthly financials on assigned projects
Must have an understanding and demonstrate use of Project Management Methodologies.
Ensures adherence to defined IT Project Governance policies
Monitoring and communication of project status and delivery
Manage project documentation and ensuring objectives set out are achieved preventing scope creep
Prioritization and efficient time management
Ensure strict compliance to IT ‘s Standard Operating Processes
Any other duties as may be assigned by Department Head & Team Leader
The position requires a detailed approach to task completion, strong organization skills, positive relationship and communication skills, and a general understanding of IT project dynamics.
Work at all levels of the project from business analyst through project management as needed to govern the project execution successfully.
Key Performance Measures
Number of instances of non-compliance to policy
Customer satisfaction levels
Number of customer complaints
Compliance level to pre-agreed SLAs and OLAs
Feedback from In-country and Center to include Change Co
Number and value of sanctions received as a result of non compliance to IT policies
Zero Audit exceptions
Cycle time to resolve issues assigned by the Helpdesk.
Cycle time in the resolution of incident tracked on Remedy/Team track
Internal customer satisfaction level with IT support
Other KPIs identified by Head of IT Enablement
Key Applications to support and knowledge required
1. Project Governance
Required Skills and Qualifications Knowledge
Leadership skill
Strong analytical and problem solving skills
Proven ability to work under stress in emergencies; flexibility to handle pressure coming from all directions simultaneously
Strong team-orientated interpersonal skills; ability to effectively interface with a wide variety of people at all levels
Self-motivated and able to work under little supervision.
Logic and problem solving skills.
Good communication skills.
Ability to interact with users at all levels.
Business analysis and requirements gathering orientated
Ability to manage time and people
Good project management skills
Program development skill
Strong people focus and ability to manage user expectations
Experience
Strong analytical and problem solving skills
Strong customer focus and ability to manage client expectations
Proven ability to work under stress in emergencies; flexibility to handle pressure coming from all directions simultaneously
Strong team-orientated interpersonal skills; ability to effectively interface with a wide variety of people at all levels
Self-motivated and able to work under little supervision.
Good communication skills.
Ability to interact with users at all levels.
Must be service orientated
Required Competencies
Important Relationships
End users
Enhancing of user processes via application of software technology.
Management of user work related incidences to ensure minimal operational impact.
Provide support for software systems at enterprise level.
IT Team
Relationship management/Team cohesion ensuring dependencies are catered for.
Problem Solving, Planning and Decision Making
Problem Solving
Review project and business requirements and advice business
Resolve project and business issues by providing timely solutions
Support during project rollouts and work request changes.
Set and ensure adherence to procedures with regards to application configuration and deployment
Planning
Ensure processes are in place for project governance that helps with successful project delivery
Personal Competencies
Team player
Good communication skills
Pay attention to details
Result oriented
People management skills
Application Closing Date
21st April, 2014
Method of Application
Interested and qualified candidates should: Click here to apply online
Posted on Fri 18th Apr, 2014 19:25:05 GMT by Adukwu Samuel Lawrence
Ineed this job at stanbic IBTC Bank! I'm a holder of HND in Statistics and a project management professional, well certificated. what will i do? please somebody should help