Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.
We are recruiting for the position of:
Job Title: Manager, Credit Risk Control
Ownership of all aspects of the in-country Credit Risk Control (CRC) function (including the erstwhile CDU function) covering strategy, Target Operating Model, capacity planning, policy implementation, Dept Operating Instruction and assurance
Owner for CRC’s processes and controls, including CDU at a country level. Responsible for the operational risk framework as applicable to country CRC and the related metrics (KCIs/KRIs/CSTs). The individual needs to enhance and ensure proper monitoring and control of risks, efficiency, effectiveness and quality of CRC operations in-country and have governance over the activities outsourced to the Hubs.
Review CRC processes and drive standardization and automation of processes. Provide inputs / support to the Group on standardisation / automation initiatives.
Manage the post-launch activities (e.g. training) to ensure that policy/process improvements or initiatives are properly implemented, consistently interpreted, understood and applied
Prevent occurrences of near misses or operational losses arising from ineffective credit processes or controls
Provide assurance that the DOI and Roles & Responsibilities implemented are being effectively executed and adhered to.
Ensure the service standards agreed with Business Units are met for the various CRC activities.
People and Talent
Ensure that all team members have updated training and development plans (ILDPs), and also all planned training programs are completed on schedule and within the budget
Ensure that the team completes the required accreditation and continuously develops its skills and knowledge
Active and engaged performance management through setting clear objectives and good application of the P3 process. This includes ensuring accurate data (e.g. reporting lines, job objectives, role family, titles etc.) of the team in Peoplesoft
Clearly identify contingency and succession plans for the team
Risk Management
Ensure areas of responsibility are performing to an acceptable risk and control standard
Act quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees
Governance
Ensure compliance with internal and external requirements to the extent of their applicability to processes handled by CRC. This includes compliance with local banking laws, other applicable laws.
Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture
Qualifications & Skills
Minimum of a second class lower division in a related field
Good knowledge and grasp of Standard Chartered’s CIC Clients business and related policies, and the applicable regulatory framework that governs the CRC activities
Broad understanding of banking information management infrastructure and operational processes
Ability to provide strategic direction to the function
Strong leadership qualities, with the ability to motivate and lead multi-country teams in changing & challenging situations
Strong analytical and dispute resolution skills, and the ability to command the respect of a cross functional set of professionals at a senior level
Ability to make independent decisions with a strong sense of empowerment
Excellent communication skills, and the ability to work with multi-cultural teams in an effective manner
Skills in project management and process improvement
Ability to define priorities, and to develop and execute strategies across a broad range of issues