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We are recruiting to fill the position below:
Job Title: ULS & LCS Commercial Leader, Africa
Job Number: 2039920 Location: Nigeria
Business: GE Healthcare
Business Segment: Healthcare Europe
Role Summary/Purpose
This position is responsible for attaining service sales objectives for the Ultrasound and Life Care solutions (ULS & LCS) product line within the Africa region.
In this role, the Commercial Leader (CL) leads a team of product service sales specialists and is responsible for attaining the growth objectives of the region - namely achieve or exceed OP for services in their product line (Revenue, Price, Capture Rate by product, IB retention, etc).
Essential Responsibilities
Key Responsibilities:
Manage a team of Product Service Sales Specialist teams in Africa. Attract key talent to the service sales organization, energize and lead team to achieve business objectives.
Leverage the support of the Service Account Leaders and Inside Sales Specialists to optimize the revenue opportunities of their product line.
Develop and implement sales strategies to drive organic growth in Product Services Sales both at Point of Sales and after the end of the warranty period (revenue, capture rate and IB retention).
Work closely with the marketing team to identify new growth opportunities or create campaigns for their product line, define the go to market approach, and define the structure needed to support them.
Cultivate and leverage customer relationships at executive level, develop long-term customer relationships through the ability to identify and capitalize on opportunities that immediately satisfy customer needs
Ensure seamless teamwork with the other product leaders, Equipment Sales, Services and Marketing teams to provide customer satisfaction.
Performing reporting and forecasting of the sales activity at GM level.
Reporting strong line to the EAGM ULS & LCS service sales manager and dotted line to the RSSM for Africa.
Quality Specific Goals:
Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
Complete all planned Quality & Compliance training within the defined deadlines
Identify and report any quality or compliance concerns and take immediate corrective action as required
Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int'l Law is broken.
Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int'l Law is broken
Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.
Qualifications/Requirements
Bachelor's Degree
Minimum 5 years of Sales/ Service and Product experience
Experience interfacing with both internal team members and external customers
Strong communication skills to synthesize complex issues and communicate into simple messages
Willingness and ability to travel within your specified geographic region