Operations Managers at Management Alternatives Limited

Management Alternatives Limited - Our client in the Hospitality sector based in Kogi State, is recruiting qualified candidates for the below position:

Job Title: Operations Manager

Code: RP/OM/100
Location: Kogi
Department: Operations
Reports To: Managing Director

Summary

• The hotel Operations Manager working under the supervision of the Managing Director is responsible for overseeing the operations of the different departments in the hotel.
• The Operations Manager oversees the front desk, housekeeping and food service personnel and the day-to-day tasks of employees in those departments.

Essential Duties and Responsibilities
Include the following:

• Responsible for overall planning, design, monitoring and control of operation of the hotel’s services and units.
• Developing, supervising and evaluating service standards for all units of the hotel operations
• Preparing and implementing working budgets
• Marketing and constantly developing best ways to publicize the services of the hotel through all platforms.
• Working with staff and vendors to maintain the structural integrity of the hotel facilities through planned supervision and maintenance
• Planning, maintaining and supervision of a comprehensive quality assurance system.
• Materials management and inventory control, as evidenced by competent overall logistics planning and execution throughout hotel operations.
• Defining Health and Safety standards and implementing corresponding Health and Safety policy, procedures and regulations in order to ensure that standards are met at all times.
• Managing and promoting employee performance and attending to staff training issues in close coordination with the human resources personnel.
• Project management. Taking responsibility and overseeing other possibly upcoming projects / improvements regardless of their scope or scale, on time and to the desired standard, as specified by the Hotel Managing Director
• Security operations planning, preparation, management and control.
• Other duties assigned

Supervisory Responsibilities:

• Supervision of the heads of all units of the hotel.

Qualification
Knowledge, skill, and/or ability required:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required
• Excellent interpersonal and communication skills
• Excellent leadership skills
• Excellent IT skills
• Ability to work as part of a team while also using his/her own initiative
• Excellent customer service skills and friendly personality
• Ability to work under pressure
• Considerable knowledge of PC operations and software (Word processing and spreadsheet) are required. Good typing skills are also required.

Education and/or Experience

• First Degree (B.Sc/HND).
• At least 6 years work experience in the industry
• Must have experience with all aspects of hotel management

Application Closing Date
10th March, 2017.

Method of Application
Interested and qualified candidates should send their Application and CV's as a single word document to: [email protected] the Subject of the mail should be the job title - job code.

Note: Only shortlisted candidates will be contacted.