Services Customer Support Officer at Aldelia Group

Posted on Mon 05th Feb, 2018 - hotnigerianjobs.com --- (0 comments)

Aldelia Group - Our client, a leader in the Infrastructure Technology Sector, is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Services Customer Support Officer

Location: Lagos

Job Description

This position is responsible for hands-on generation of daily/monthly invoices and tracker update.
Due to our diverse nature of customers internal and external the position requires adhering to different methods of invoicing and report production, resolving discrepancies in the process through data analysis or directly with the credit controller and keeping to a tight daily schedule for an accurate and timely invoice and tracker update.

Main Activities

To generate daily/monthly invoices and tracker in an accurate and timely manner
To adhere to and maintain invoicing and tracker update processing methods and rules
Perform any other duty that may be delegated to us which is reasonable and within our level of expertise, which includes but not limited to DHL document/material control, booking of air tickets/hotel reservations, local SLA stock control.
Assist and respond to client or internal queries by phone and email
Respects all rules and principles of Company’s Trade Compliance procedures related to all operations and business practices
Backup of order entry on SAP
Any other duties as deemed appropriate by your line manager.

Requirements/ Experience/ Skills

HND, B.Sc in Business Administration or relevant field
Good knowledge of Microsoft Word /Excel/Outlook, specifically for extracting data
Minimum 3 years’ experience in Data Analysis

Desirable:

Knowledge of SAP.

Application Closing Date
7th February, 2018.

Method of Application
Interested and qualified candidates should send their Applications and Curriculum Vitae to: [email protected]

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