Application Support Officer in a First Generation Bank in Nigeria

Posted on Thu 25th Jul, 2013 - hotnigerianjobs.com --- (0 comments)

Phillips Consulting Limited - Our client is one of the first banks to have been established in Nigeria and has a wide network of branches.

An exciting opportunity exists for an Applications Support Officer to support the Head, Ancillary Applications Support in meeting the team’s strategic goals and objectives.

Job Title: Application Support Officer

Responsibilities:

Ensure documentation of processes and procedures within the unit.
Proactively Ensure 0% downtime on all Ancillary applications within my purview in the Bank.
Review of Ancillary Applications for optimal performance.
Effective Training & Skill Transfer to all team members (Ancillary Application Support)
Ensures prompt resolution of issues.
Provide jobs status report on a weekly basis to the Head, Ancillary Applications.
Ensure prompt escalation of issues to the vendor(s).
Liaise with the responsible unit to ensure that the appropriate hardware resources are allocated to the application databases.
Ensure availability and optimal running of the databases by the unit responsible.
Ensure optimal security and performance of all databases by the unit responsible.
Ensure that all databases /Applications are backed up by the unit responsible.
Analyze the processes/applications in use and initiate enhancement as the case may be.
Take custody of all application related document within my purview such as technical manual, functional/operational manual.
Ensure that all the operational procedures and documents for all applications are up-to-date.
Implement/ upgrade/ release/patches of existing applications.
Ensure that the hardware components of the application systems are up-to-date.
Proactively monitor and Ensure high/optimal performance of the hardware(s).
Ensure regular maintenance of the hardware(s).

Requirements:

Minimum of 3 years cognate IT and Software/Database Support experience in a large to medium size Bank/ financial institution.
Good technology related university degree preferably in Computer Science.

Required Knowledge, Skills and Abilities

Adequate knowledge of Oracle And SQL Server Databases
Adequate Knowledge of Data warehouse and Data Modeling
Adequate knowledge of Large Data Extraction and Transformation

Generic Skills

Leadership
Possess analytical and problem solving skills
Adequate knowledge of SQL scripting.

Application Closing Date

7th August, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

Sorry, this listing is no longer open.

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