New member? Register

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Classified Jobs Nigeria

Computer & InfoTech Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook Jobs

Database Jobs in Nigeria

Driving Jobs in Nigeria

Education Jobs for Nigerians

Estate Management Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

ERP & SAP Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology & Drilling Jobs

Government Public Service-

Hardware Jobs in Nigeria

Hospitality Jobs in Nigeria

Hotel Jobs

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Internet & Work aHome Jobs

Java Jobs in Nigeria

Law Enforcement Jobs

Lecturing Jobs in Nigeria

Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Mass Communication Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Ministry & Parastatal Jobs

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

.Net Technology Jobs Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician & Med Practioner

Public Sector/Service Jobs

Public Relation Jobs

Programming Jobs in Nigeria

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Mass Communication Jobs

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Unskilled Jobs Nigeria

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer Jobs in Nigeria

Get Latest Nigerian Job Alert!
Enter your email below.

Delivered by FeedBurner

          Popular Jobs
Human Capital Partners (HCP) Graduate & Exp. Job Recruitment (9 Positions)

Co-Creation Hub (CcHUB) Job Recruitment (4 Positions)

Bolton White Hotels & Apartments Job Recruitment (7 Positions)

Growth in Value Alliance (GV Alliance) Partners Job Recruitment (5 Positions)

Aptech International Preschool Job Vacancies (3 Positions)

Guaranty Trust Bank (GTB) OND Internship Programme 2019

Adexen Recruitment Agency Job Recruitment (5 Positions)

Greensprings School Graduate & Exp. Job Recruitment (3 Positions)

Pruvia Integrated Limited Job Recruitment (5 Positions)

Premiere Urgence Internationale (PUI) Job Recruitment (4 Positions)

International Organization for Migration (IOM) Job Recruitment (6 Positions)

International Institute of Tropical Agriculture (IITA) Job Recruitment (8 Positions)

AXIOMISL Job Vacancies (4 Positions)

GE Nigeria Internship & Exp. Job Recruitment (7 Positions)

Karisa Consults Job Recruitment (4 Positions)

Interswitch Group Mid-level & Exp. Job Recruitment (12 Positions)

WTS Energy Job Recruitment (7 Positions)

Sifax Group Job Recruitment (6 Positions)

Taqwa Private Schools Job Recruitment ( 6 Positions)

Michael Stevens Consulting Job Recruitment (4 Positions)

AARTI Rolling Mills Limited Job Recruitment (14 Positions)

Newly Commissioned University Job Recruitment (7 Positions)

Rovedana Limited Job Recruitment (5 Positions)

Compovine Technologies Limited Job Recruitment (9 Positions)

ACTED Job Recruitment (3 Positions)

9mobile Nigeria Job Recruitment (3 Positions)

James Hope College Teaching Job Recruitment (3 Positions)

Sarabel Logistics and Security Services Limited Job Vacancies (4 Positions)

Alliance for International Medical Action (ALIMA) Job Recruitment (4 Positions)

Winlyn Limited Job Vacancies (5 Positions)

Development Bank of Nigeria (DBN) Job Recruitment (7 Positions)

Maayoit Healthcare Limited (MHL) Job Recruitment (4 Positions)

Weatherford Nigeria Graduate & Exp. Job Recruitment (9 Positions)

Peen Nigeria Limited Job Recruitment (5 Positions)

Larrymovers & Company Job Vacancies (3 Positions)

Carlcare Development Nigeria Limited Job Recruitment (3 Positions)

E'sorae Luxury Internship & Exp Job Recruitment (9 Positions)

R28 Limited Job Recruitment (7 Positions)

House of Ravissant (HOR) Job Vacancies (3 Positions)

Smart Partners Consulting Limited Job Recruitment (5 Positions)

Solidarites International (SI) Job Recruitment (7 Positions)

Alan & Grant Job Recruitment (4 Positions)

United Nations World Food Programme (WFP) Job Recruitment (3 Positions)

Amaiden Energy Nigeria Limited Job Recruitment (4 Positions)

Deloitte Nigeria Job Recruitment (3 Positions)

Voluntary Service Overseas (VSO) Job Recruitment (3 Positions)

Nectar Beauty Hub Job Recruitment (5 Positions)

Focal Point Cleaners Limited Job Recruitment (9 Positions)

Management FIRST Job Recruitment (4 Positions)

CWAY GROUP Job Recruitment (3 Positions)

Field Technician at PAS Solar Limited - Delta, Akwa Ibom, Cross River, Bayelsa, Rivers

Posted on Fri 21st Dec, 2018 - --- (0 comments)

PAS Solar Limited is a solar energy company providing Electricity to Off-Grid customers for an affordable monthly fee.

We are recruiting to fill the position of:

Job Title: Field Technician - South - South Region

South - South Region (Delta, Akwa Ibom, Cross River, Bayelsa, & Rivers State).
Reports To: Regional Manager
Support: Logistics & Repair Manager/Lead Technician/Retail Area Manager/Customer Care.
Slot: 5 Openings

General Summary
  • PAS SOLAR is looking for an enthusiastic and committed Field Technician. The incumbent will be responsible for installations of off-grid energy equipment (Solar Panels/Equipment Installations).
  • This role requires travels within the assigned territory or based on customer locations (site).
  • Field Technician will be deployed to site to troubleshoot equipment problems. An incumbent must be able to manage service calls that requires more time than anticipated without becoming frustrated or rushing through a job.
  • Selected candidate is expected to posse’s superb customer service skills and ability to diagnose and solve problems from non-technical descriptions provided by the customers.
Essential Competencies, Duties and Responsibilities (Including but not limited to):
Functional Success Factors:
  • Provide customer service and support during field visits and tie workflow to schedule to ensure maximum efficiency.
  • Manage all on-site installations, maintenance, and testing to ensure proper documentation of all related processes.
  • Diagnose errors and technical problems and determine proper solutions to produce timely and detailed service reports to avoid unnecessary repairs and to streamline the work of the repair technician.
  • Perform simple system diagnosis and product fixes accurately and within a reasonable time
  • Monitor the status of existing client systems/equipment
  • Organize stock of faulty products, document and repair report for dispatch to the repair technician.
  • Proficiency in identifying technical issues, tracking and documenting issues, suggesting improving solution plans to the repair technician.
  • Complied with company rules and regulations, policies and procedures when carrying out on-site technical installations or maintenance.
  • Managing Operations:
  • Coordinate with Retail Sales Supervisor, Retail Area Manager and Shop Manager to carry out installations and repossessions.
  • Liaised with Retail Supervisor and Lead Technician to carry track product recovery/repossession process.
  • Liaised with field staff to provide technical support to customers and internal stakeholders regarding systems issues like (CU’s and other related technical complaints).
  • Effectively provide technical support to Repair and Logistics Manager regarding system Swaps and faulty CUs.
  • Provide support to the technical team by tracking and following up on new installations as well as follow up confirmation calls.
  • Exceptional knowledge of and adherence to all company policies and procedures.
  • Provide systems analyzing, work orders, planning a daily travel installation/service schedule, reviewing concerns, conducting test, and resolving problems.
  • Create partnership with local communities to help identify business opportunities that results in increase in outlet traffic and sales.
  • Self-driven and results-oriented with a clear business focus and coordinate with sales agents and retail Supervisor to promote product sales.
Managing Customer Service:
  • Ability to maintain a high-level customer service culture reinforced by effective customer interaction and follow-ups.
  • Provide guidance to customers by educating them on products based on clients’ needs and desires.
  • Acts as a subject matter expert by providing ongoing training and awareness of PAS SOLARS’s products, services and promotions to customers.
  • Ability to maintain a high-level customer service culture reinforced by service results.
  • Effectively coordinate with Customer Care and Retail Supervisor to execute product recovery from unpaid clients.
  • Effective at managing customer complaints in a timely manner and liaising with Customer Care to diagnosis and assess customer complaints.
  • Adheres to Company Personal Appearance to professionally represents PAS SOLAR's image.
Managing Equipment:
  • Demonstrate strong understanding of product guidelines, utilization and product performance.
  • Ability to coordinate installation process from outlet center to client residence.
  • Strong understanding of customer needs and ability to educate sales agents on product evaluation and suppliers.
  • Demonstrate ability to handle sensitive equipment to avoid damage during dispatch
  • Ensure all safety procedures are follow in compliance with company Occupational, Health and Safety Policy.
  • Taking all pre-cautionary measures to ensure personal safety and minimize hazards
  • Implement transit safety procedures to ensure protection of self and equipment to avoid loses and risk to self.
  • Complete equipment dispatch checklist before proceeding for on-site installations.
Strategic Success Factors
  • Maintain respect of peer group, staff and supervisor
  • Effective communication through appropriate channels and ability to influence, coach and mentor
  • Utilize excellent organizational, time-management, and problem-solving skills in a fast-paced, dynamic environment.
  • Communicates honestly, openly, and constructively and display ability to adapt to changing conditions based on business needs.
Experience Required:
  • 1-year minimum experience as an electronic service technician, or experience servicing electronic equipment
Minimum Education:
  • Bachelor's degree, ND, HND or equivalent work experience preferred
  • Working knowledge of computer systems.
Physical Requirements:
  • Ability to lift and move objects up to 45kg consistently.
  • Ability to perform physical activities that require considerable use of arms, legs and moving your whole body such as climbing ladder, lifting, balancing, walking, stooping, pushing, pulling and handling various materials.
  • Work Environment:
  • Technician may work in a warm or cold environment.
  • Interaction with staff and customers.
  • Note: (Job description may be subject to change without notice)
Application Closing Date
20th January, 2019.

Method of Application

Interested and qualified candidates should forward their Cover Letter and CV to: [email protected]

Note: Applications should include ‘Field Technician’ in the email subject header also indicate the State of interest you want to be considered for.


Comments (0)

Post a Comment
Name: *
Email: *
Comment: *