Personal Assistant to the ED at Tranter IT Infrastructure Services Limited (Tranter IT)

Tranter IT Infrastructure Services Limited (Tranter IT) was founded in 2004 and offers flexible IT support, expert training and professional IT project delivery. We support small, medium and large-sized organizations throughout West Africa. Tranter IT helps clients improve organizational and individual performance by leveraging on well- designed and managed IT infrastructure, backed by expert IT support and training.

We are recruiting to fill the position below:

Job Title: Personal Assistant to the ED (Sales and Marketing)

Location: Lagos

Job Description

• The prospective candidate will support the ED in  delivering sales and marketing results.

Job Duties/ Responsibilities/ Accountabilities

• Screen and direct phone calls and distribute correspondence
• Handle requests and queries appropriately
• Manage diary and schedule meetings and appointments
• Make travel arrangements
• Take dictation and minutes
• Source office supplies and manage logistics
• Produce reports, presentations and briefs
• Devise and maintain office filing system
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Meet personal/team qualitative and quantitative targets

Requirements

• Excellent use of Excel
• Previous experience in a customer support role or similar role that involves customer support  and sales
• Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Familiarity with CRM systems and practices
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: [email protected]

Note: Only shortlisted candidates will be contacted.