Key Account Manager (Lagos) at Michael Stevens Consulting

Michael Stevens Consulting - We are a long established and well respected multi-disciplinary management and financial consulting firm with offices in several locations across Nigeria.

In other to meet our growth objectives, we are looking for a self-managed and very experienced professional to fill the position below:

Job Title: Key Account Manager

Location: Lagos

Summary

• The Key Account Manager is responsible for managing key accounts, maintaining a long term relationship with accounts and maximizing sales opportunities within them.

Duties

• Manage Key Account Executives
• Develop and maintain strategic long-term trusting relationships with high volume clients operating in a closed market/stores such as ShopRite, Spar, Jumia etc to accomplish organic growth and long-term company objectives
• Research key customer wants and needs
• Suggest solutions that answer clients needs and wants
• Ensure the ordered products are delivered in a timely manner
• Serve as contact point for key customers and internal teams
• Resolve customers' complaints in an effective and respectful way
• Gather, report and communicate customers' feedback on service, technology and product delivery
• Research and source new potential clients
• Measure, track and analyze key account metrics
• Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
• Serve as the link of communication between key customers and internal teams
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Requirements

• Must have HND/B.Sc in Social Science course or related field
• Must have sales and marketing experience up to 3-4 years.
• Previous experience in Account Management or Territory Sales and display an attitude that is key to success.
• Strong account management and relationship building skills.
• Experience of managing major national accounts at head office level.
• Highly self-motivated.

Skills Required:

• Communication Skills
• Ms Office
• Analytical Skills
• Interpersonal Skills
• People Skills

Application Closing Date
27th February, 2019.

How to Apply
Interested and qualified candidates should send their CV to: jobs@michaelstevens-consulting.com