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Floor Manager at Smart Partners Consulting Limited

Posted on Mon 17th Jun, 2019 - hotnigerianjobs.com --- (0 comments)


Smart Partners Consulting Limited is a leading indigenous HR Consulting Firm in Nigeria located in Lagos with services offered in Recruitment, Outsourcing, Training and HR Consulting. We are a growing firm providing services to top leading companies across the Oil & Gas, IT, Banking Industries and many others using our world class recruiting process with vibrant, talented and passionate team.

We are recruiting to fill the position below:

Job Title: Floor Manager

Location
: Lagos

Job Responsibilities
  • Analyze the sales figures and also predict the volume of future sales in order to maximize profits.
  • Ensure that all customers receive service properly.
  • Record sales figures and analyze data and forward planning.
  • Training new hospitality staff on the establishment’s policies and procedures
  • Conduct appraisals and review the performance of the staff.
  • Responsible for safety procedures are followed on floor.
  • Monitoring financial results based on key performance indicators
  • Resolving customer complaints using conflict resolution skills
  • Inspect guest areas for cleanliness and deploy custodial staff as necessary.
  • Establishing a good rapport with first-time guests leads them to become loyal patrons.
  • Monitor the amount of revenue generated by the establishment on a daily basis.
  • Identify and Resolve Urgent, legal and security issues.
Requirements
  • Minimum of 5 years proven experience as a floor manager or Hotel/Restaurant manager
  • Exhibiting leadership ability
  • Booking and checking in guests
  • Proficient user of Microsoft Office- Excel and PowerPoint
  • Reservation management software.
Application Closing Date
18th June, 2019.

How to Apply
Interested and qualified candidates should send their detailed CV in MS Word format to: [email protected] Using the Job Title as the Subject of mail.

Note: Only shortlisted candidates will be contacted.

  

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