Customer Service/Business Development Executive at Ibaka Entertainment Limited (IbakaTV)

ibakatv is a video on demand platform for Nollywood movies; it has over 15,000 hours of movie and TV content streamed on-demand. Due to rapid expansion we are looking for a qualified candidate to fill a strategic business position as we maintain our status as one of the fastest-growing internet entertainment companies in Nigeria. Uniquely, the work environment offers a first class condition with a very attractive remuneration package.

We are recruiting to fill the position below:

Job Title: Customer Service/Business Development Executive

Location: Lagos

Key Roles

• Identify and acquire new accounts that will have a major strategic impact on the long-term success of the company.
• Manage the development and growth of profitable new business; develop and maintain effective key customer relationships as well as ensure business growth through directing and managing business development activities.

Principal Accountabilities

• Account interface.
• To grow the business.
• Monitor account performance and ensure that set targets are met.
• Maximize customer satisfaction by developing and maintaining excellent relationships and effective communication channels.
• Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
• You are required to grow and retain existing accounts by presenting new solutions and services to clients.
• Be both proactive and reactive to the customer’s needs and actively manage/monitor their performance (conduct and facilitate regular client visits.)
• Generate new ideas that will contribute to account growth.
• Prepare necessary reports (Metrics, Periodic Business Reviews) and maintain in company database.
• Provide monthly report on revenue intake and closed deals.

Qualification and Experience

• The job holder must have a Bachelor’s Degree or HND in Business, Communication, Humanities or Marketing related discipline with a minimum of 1-year post qualification experience in related field. Possession of a Master’s degree will be an added advantage.

Knowledge:

• Demonstrate ability to interact and cooperate with all company employees.
• Must be abreast of local and global trends in marketing communications.
• Must have interest in marketing communications.
• Build trust, value others, communicate effectively and politely with mutual respect
• Good knowledge of media will be a good advantage.
• Proactively establish and maintain effective working team relationships with all other departments.
• Have a good understanding of customer and market dynamics and requirements.

Skills and Competencies:

• Communication Skills (Verbal and written)
• Passionate
• Client servicing skills
• Good presentation skills
• PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• Interpersonal Skills
• Must be multi-skilled
• Excellent interpersonal skills
• Good analytical skills
• Proactive
• Must be honest and reliable
• Ability to work under pressure
• Good use of initiative

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the "Job title" as the subject of the email.