Customer Fulfillment Officer at Kuddy Cosmetics

Kuddy Cosmetics - For over 40 years, Kuddy Cosmetics has been a leading name in the beauty and makeup industry in Nigeria with an availability of over 50,000 skincare and makeup products on shelves in 15 locations in Nigeria. All products are carefully selected to meet the various needs and requirements of all our consumers.

We are recruiting to fill the position of:

Job Title: Customer Fulfillment Officer

Location: Lagos
Employment Type: Full time

Job Duties / Responsibilities

• Complete fulfillment orders including picking merchandise, packing & shipping orders, and making in store pickup orders ready for customers.
• Processing all orders via third party e-commerce stores
• Learn and apply packing policies & techniques to ensure every customer receives his/her package in good condition.
• Tracks customer shipments at the request of the customer as required
• Send tracking numbers to customers where necessary
• Process shippable returns
• Process refund claims
• Participating in other support functions as needed.

Requirements

• B.Sc in relevant social sciences
• 1-2 years relevant experience in a similar role
• Candidates residing within Festac, Amuwo Odofin and its environs are highly preferred

Application Closing Date
30th October, 2020.