Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
Microsoft Nigeria Job Recruitment (3 Positions)

Brands Optimal Limited Job Recruitment (3 Positions)

TAAS College Job Recruitment (7 Positions)

Nosagie Holdings Job Recruitment (3 Positions)

Majeurs Holdings Limited Internship & Exp. Job Recruitment (6 Positions)

Lotus Capital Limited Job Recruitment (3 Positions)

Pruvia Integrated Limited Job Recruitment (20 Positions)

Joefelin Resources Job Recruitment (3 Positions)

Tenstrings Music Institute Limited Job Recruitment (3 Positions)

Food Concepts Plc Job Recruitment (6 Positions)

IT Horizons Limited Job Recruitment (3 Positions)

Amorserv Talents Job Recruitment (4 Positions)

TotalEnergies Job Recruitment

Speedaf Express Graduate & Exp. Job Recruitment (3 Positions)

Smooth Promotions (HIPTV) Job Recruitment (3 Positions)

Savewell Luxury Homes Limited Job Recruitment (4 Positions)

Klinserv Nigeria Graduate & Exp. Job Recruitment (3 Positions)

Stella Maris Schools Job Recruitment (11 Positions)

Mishra Global Resources Internship & Exp. Job Recruitment (5 Positions)

Christian Blind Mission (CBM) International Job Recruitment (5 Positions)

Compovine Technologies Limited Job Recruitment (8 Positions)

RYNO Automotive Limited Job Recruitment (8 Positions)

21 Search Limited Job Recruitment (8 Positions)

Standard Chartered Bank Job Recruitment

United Nations International Children's Emergency Fund (UNICEF) Job Recruitment (3 Positions)

Sundry Markets Limited Trainee Programmes 2024 (3 Positions)

Kloverharris Limited Job Recruitment (9 Positions)

Orangutan Limited Job Recruitment (3 Positions)

Frutta Foods and Services Nigeria Limited Job Recruitment (4 Positions)

Julius Berger Nigeria Plc Job Recruitment (3 Positions)

Oiltest Group Job Recruitment (15 Positions)

Harvesters International Christian Centre Job Recruitment (5 Positions)

Design Union Limited Job Recruitment (4 Positions)

Sundry Markets Limited Accounting Trainee Programme 2024

Sundry Markets Limited Internal Audit Trainee Programme 2024

Sundry Markets Limited Retail Management Trainee Programme 2024

Feman Media Training Program with Internship Placement in Partnership with SMEs in Nigeria, Ghana and Kenya

Fadac Resources and Services Limited Job Recruitment (6 Positions)

R & R Recruiting Services Job Recruitment (22 Positions)

M-KOPA Nigeria Job Recruitment (11 Positions)

Montaigne AH Limited Recruitment (4 Positions)

Norwegian Refugee Council (NRC) Job Recruitment (3 Positions)

International Rescue Committee (IRC) Internship & Exp. Job Recruitment (6 Positions)

Elite Talent Placements Job Recruitment (5 Positions)

Summit Hotel and Apartment Job Recruitment (3 Positions)

Swift Consulting Limited Job Recruitment (15 Positions)

Medecins Sans Frontieres (MSF) Job Recruitment (3 Positions)

Justerotics Job Recruitment (3 Positions)

Public Limited Company Job Recruitment (4 Positions)

Private Security Company Job Recruitment (11 Positions)


Customer Service Representative at Skin101 Clinics Limited

Posted on Fri 06th Nov, 2020 - hotnigerianjobs.com --- (0 comments)


The flagship Skin101 Center is a full spectrum cosmetic medical and surgical facility with a Medical Spa, Dermatology clinic and plastic surgery unit all under one roof.

Our focus is diagnosing and treating cosmetic and non-cosmetic skin conditions in all ages and also improving and enhancing physical appearance. We understand that people want to look as good as they feel and feel as good as they look. SKIN101 brings a unique and holistic approach to looking and feeling good by providing highly individualized and customized plans that utilize a single treatment, or combination of treatments across board from the variety of aesthetic, anti-ageing and surgical options available at the facility.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Maitama, Abuja
Employment Type: Full-time

Position Overview

  • SKIN101 Medical Center is growing, hence the need to expand our team. We are looking for a qualified and experienced customer service representative to join our team of professionals who can deliver a high-quality service, understand the importance of customer satisfaction and have high business ethics.The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative.
  • They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Maintain a positive, emphatic, and professional attitude towards customers always
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Know our products and services inside and out so as to answer questions
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Required Skills & Qualifications

  • Must possess a minimum of HND or B.Sc. in a related field
  • Must have at least 2 years of proven working experience in a similar role
  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Excellent organizational and analytical skills
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Experience in a fast-paced service-led environment
  • Must consistently interact in a manner that is friendly, supportive, respectful, and cooperative with co-workers and clients
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Must reside in Abuja

Salary

  • Attractive

Application Closing Date
20th November, 2020

How to Apply
Interested and qualified candidates should send their Resume, Cover Letter and a recent coloured passport photograph to: [email protected] using the job title as the subject.

Note

  • If you are passionate about customer service and want to join an exciting and fast-growing brand, then please do apply
  • Only qualified candidates would be contacted.

  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *