Customer Service Representative at Kwad Nigeria Limited

Kwad Nigeria Limited - Our client in the Fashion industry is recruiting suitable candidate to fill the position below:

Job Title: Customer Service Representative

Location: Ikeja, Lagos
Employment Type: Full-time

Job Details

• Who will act as a liaison, provide product / services information, and resolve any emerging problems that our customers might encounter.
• Managing incoming calls and customer service inquiries
• Generating sales leads that develop into new customers
• Identifying and assessing customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customers through open and interactive communication
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Create a customer care database with information on all returning customers

Job Requirements

• Candidate should possess a minimum of OND qualification
• Must have at least two years of industrial experience

Salary
N50,000 / Month

Application Closing Date
19th January, 2021.