Maintenance Manager at a 5 Star Hotel

We are a 5 Star Hotel with the aim of constantly anticipating our guest expectations by offering superior services, with exceptional facilities and innovations that consistently exceed these expectations. We are committed to provide our corporate and leisure traveller a consistent warm & friendly guest experience & fond memories through our nurtured/trained staff who experience joy and pride at work while adhering to our standard operating procedure.

We are recruiting to fill the position below:

Job Title: Maintenance Manager

Location: South West
Reports to: General Manager

Position Summary

• The Maintenance Manager is responsible for providing the customer with a secure, comfortable environment by maintaining the hotel’s assets through ongoing preventive maintenance programs, and ensuring that all mechanical systems are operating in accordance with corporate policies and procedures, and according to local requirements and regulations.
• The job incumbent operates in line with hotel and corporate policies and guidelines, and the hotel’s business plan.

Job Description

• Responsible for Providing a Secure and Comfortable Environment.
• Maintains facilities and equipment by conducting inspections on a regular basis to determine need and extent of service, equipment required, type of operation, and maintenance needed
• Develops and implements strategies to achieve goals for “customer complaints per thousand rooms”, and “willingness to return”
• Ensures adherence to applicable laws by meeting with government and insurance inspectors, and performing follow-up as required.
• Communicates with department heads regarding engineering programs as they pertain to the physical plant
• Keeps all mechanical, electrical, and structural blueprints and diagrams up to date; maintains library of part lists, maintenance manuals, reference books, catalogues, etc.
• Takes prompt corrective action as necessary
• Ensures that the physical plant is operating in a safe, efficient, and orderly fashion by directing all phases of maintenance, repair and renovation
• Determines if work should be done internally or through external contractors
• Schedules employees in accordance with plan
• Assigns work orders by priority, and delegates duties and supervises work
• Schedules the appropriate preventive maintenance program
• Responds to guest complaints and department service requests
• Maintains a supply of inventory necessary for optimal operating efficiency by initiating purchasing orders for maintenance supplies, machinery, equipment, part and services as required
• Achieves the best price and suitability of product by appropriately selecting from available contractors and vendors.

Miscellaneous:

• Attends meetings and training required by the General Manager
• Assists colleagues to perform similar or related jobs when necessary
• Ensures guest satisfaction by attending to their requests and inquires courteously and efficiently
• Accepts flexible work schedule necessary for uninterrupted service to hotel guests
• Maintains own working area, materials and company property clean, tidy and in good shape
• Continuously seeks to endeavor and improve the department’s efficient operation, and knowledge of own job function

Is well updated on, and possesses solid knowledge of the following:

• Hotel fire, bomb and emergency procedures
• Hotel health and safety policies and procedures
• Hotel facilities and nearby sights of interest and importance (i.e. hospitals, stations, tourist sights)
• Hotel standards of operation and departmental procedures
• Current licensing relating to own responsibility, and to the hotel
• Accepted methods of payment by the hotel
• Short and long term hotel as well as corporate marketing and promotional programs
• Corporate clients and clients generating high business volume
• Union agreements

Requirements

• Minimum of HND or B.Sc in Engineering discipline and must have worked in a similar position as a Maintenance & Property Manager either in a 4 or 5 star Hotel.
• He must be certified member COREN. Candidates should also possess 4 - 14 years’ work experience.

Application Closing Date
10th April, 2021.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: naoby97@gmail.com using the Job Title as the subject of the email.