Posted on Wed 24th Mar, 2021 - hotnigerianjobs.com --- (0 comments)
Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.
We are recruiting to fill the position below:
Job Title: Room Service Personnel (Food & Beverages)
Set tables, trays according to type of food ordered and the hotels service standards.
Performs opening and closing procedures established for the department.
Accurately records, pre-checks and picks-up all food and beverage orders.
Check in with guests to ensure satisfaction with each food course and/or beverages.
Responsible for cleaning and removing the trolleys/trays from guest rooms and corridor.
Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service.
Present physical and accurate check to guest and complete the payment process.
To be able to immediately monitor guest comments and pass on to your Superior, and be pro- active in solving problems whenever possible.
To have a full knowledge of the food & beverage items & their specifications, menu prices, recipes and style of service etc.
To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and also up sell alternatives.
Check with the guest regarding the satisfaction of the meal.
Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
Complete closing duties, including restocking items, turning off lights, etc.
Maintain cleanliness of work areas, chinaware, glassware, etc., throughout the day.
Report cleanliness and maintenance issues to the immediate supervisor.
Assist in carrying out scheduled inventories of products and operating equipment.
Ensure that the place of work and surrounding area is kept clean and organized at all times.
Ensure proper appearance and grooming while on duty.
Ensure to have minimum wastage and breakage.
Ensure communication between Kitchen, Order taker and service team members.
Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
Being knowledgeable to operate the hotels point of sales (POS) system, other order taking systems or hand held devices, inventory software etc.
To ensure a very good relationship between the Operations floor, the Kitchen & Front of the House.
Assist in carrying out scheduled inventories of products and operating equipment.
Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors.
Requirements
HND degree in Hospitality or any other related field with 2 - 5 years work experience.
Relevant training certificate
Proven work experience as a Room Service operating personnel in a hotel
Should have excellent communication skills.
Excellent knowledge of in mixing, garnishing and serving drinks
Computer literacy
Positive attitude and excellent communication skills
Ability to keep the bar organized, stocked and clean
Flexibility to work for longer hours as per business demand.
Be courteous, professional and provide efficient service.
Application Closing Date
8th April, 2021.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the "Job Title" as the subject of the email.
Note: Only shortlisted candidates will be contacted.