Posted on Fri 07th May, 2021 - hotnigerianjobs.com --- (0 comments)
Tpinnae Hospitality Concept (THIS) represents a move towards the fusing of the diverse cultures in African Hospitality, the growing Hospitality Business and the vastly untapped and phenomenally rich African Art & Culture. With a decade-long experience in hospitality, we have built a close tie with Hospitality and Tourism based projects in the region along with African Hospitality Concepts.
In partnership with regional stakeholders, we arecommitted to playing a leading role in the development of the Hotel and Tourism businesses within the region. Distinguishable as a “down to earth & realistic” Hospitality Consultancy Group, Tpinnae (THIS) Hospitality thrives on passing on Expert Consultancy, Standard Hotel Procedures Training, On the Floor Supervision and Measurable Deliverables every step of the way.
With the goal to positively impact on Quality Hospitality Services, Tpinnae Hospitality is constantly priming itself to be a leader in the development, launching and operational effectiveness of mid-range properties (50 – 150 rooms).
We are recruiting to fill the position below:
Job Title: House Keeping Supervisor
Location: Oyo
Employment Type: Full Time
Key Responsibilities
Key objectives of the job include but are not limited to the following:
To oversee the housekeeping operations covering the laundry, gardening, fumigation and all outside-of-the-hotel public areas
To provide housekeeping services for the Academy and Annex and any functions being held therein
Conduct pre-service briefing meeting with and distribute assignments outside public area and laundry hands daily
Handle guest laundry questions, complaints and reasonable requests
To recruit, select, train and develop housekeeping staff as per hotel requirement
Co-ordinate the practical training of students from the Group’s hospitality academy
To manage laundry and out of house cleaning & maintenance expenses via cost control processes, controlling departmental purchases, pilferage and other losses while ensuring consistent service quality
To manage and control all laundry equipment, linen and uniforms
To timeously report and follow up any repair work with the Facilities department to ensure smooth flow of repair work
Relieve Front Office staff where necessary.
Key Accountabilities
Ensuring all guest rooms are immaculate and ready for arrivals
Ensuring all common areas are hazard free and welcoming to the guest at all times
Ensure a high level of customer service within the department at all times
Ensure housekeeping staff are well trained on proper cleaning procedures, health, safety and security, customer care and personal grooming & etiquette, among other things.
Person Specification
Education & Training:
A certificate or other professional qualification in Housekeeping
Computer trained / literate with Excel, MS Word abilities.
Experience
A minimum of 1 year as a bedroom attendant.
Skills:
Strong communication and negotiation skills
Strong leadership skills
Keen eye for detail, follow up, courtesy and co-operativeness
Strong knowledge of housekeeping ethics, proper cleaning techniques and proper use and care of chemicals and equipment
Excellent personal grooming standards
Good planning and analysis skills
Good time management skills
Ability to work hard and long hours
Ability to speak, read and write effectively in English.
Application Closing Date
4th June, 2021.
How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email.