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IT Support Intern (NYSC) at a Leading Law Firm

Posted on Wed 25th Aug, 2021 - hotnigerianjobs.com --- (0 comments)


A leading law firm is recruiting suitably qualified candidates to fill the position below:

Job Title: IT Support Intern (NYSC)

Location: Abuja (FCT)
Employment Type: NYSC
Department: Information Technology (IT)
Reporting to: IT Manager

Job Description

  • The IT Support Intern will be responsible for providing assistance with installation, monitoring and maintaining computer/web systems, tools and networks.
  • S/he would be responsible for connecting, running, configuring and maintaining computer and online systems, diagnosing hardware and software faults and solving technical, internet and application problems.
  • The intern must have excellent problem-solving skills to diagnose, evaluate and resolve simple problems and escalate complex cases to the IT Manager.
  • The intern will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention.
  • This position will support multiple platforms including desktops, laptops, mobile devices, and videoconferencing equipment.

Responsibilities

  • Responding to technical support requests/queries.
  • Identifying the nature of and resolving the hardware, software, or networking issue.
  • Installing new hardware systems, software upgrades, or networking cables.
  • Providing minor technical or operational training.
  • Completing IT support logs.

Qualifications

  • A Bachelor's Degree in Computer Science, Engineering or any closely related field.
  • Deep interest in IT applications, support and networking
  • Good knowledge of technical requirements of various software applications.

Key Skills:

  • Windows server administration and active directory management.
  • Hardware troubleshooting (printers, laptops etc.).
  • Software troubleshooting and support.
  • Network administration.
  • Office365 administration.
  • Excellent problem-solving skills.
  • Superb analytical skills.
  • A positive, can-do attitude and willingness to get the job done.
  • Proactive, motivated, and possess poise and self-confidence.
  • Intellectually curious.

Application Closing Date
10th September, 2021.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the email.


  

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