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Team Member, Middleware Management at United Bank for Africa Plc (UBA)

Posted on Thu 16th Sep, 2021 - hotnigerianjobs.com --- (0 comments)


United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position below

Job Title: Team Member, Middleware Management

Location: Nigeria

Job Objective

  • Provide technical support for middleware applications such as IBM ESB, IBM ACE etc. (Installation, configuration, testing, supporting Issue resolution activities related to the design and functionality of ESB.)
  • Monitor middleware systems ensure high-availability and 100% uptime.
  • To ensure all routine/periodic housekeeping functions are carried out as at when due.
  • Vendor Management - Ensure fluid engagements with all 3rd party support providers(Vendors) to increase content on the platforms and ensure they are stable.
  • Deploy, Administer, Support and maintain middleware applications to enable communication between financial applications on diverse platforms with varying interfaces.
  • Ability to communicate in a clear and concise manner and success working in Integrated Product Teams; Ability to meet deadlines and manage multiple, dynamic priorities.

Roles & Responsibilities
Daily Technical Support functions:

  • Check and treat all logs/email escalations within the SLA i.e.? issue resolution, enquiries, complaints and re-routing to responsible units where applicable  
  • Routine housekeeping - Backup of logs periodically (daily weekly etc.), Clean up space on the servers etc.
  • Update Platform Checklist that contains all specific to be carried out on each platform on said dates
  • Ensure the platforms are up and functional at all times
  • Ensure all user platforms are optimized and functioning optimally
  • Escalate all issues to the team lead in a timely and explicit manner

Product and Project Management:

  • Track Project Management deliverables to ensure all milestones are delivered and project remains on track
  • Ensure timely development and deployment of innovative solutions for the unit
  • Ensure that vendor related projects are monitored strictly to meet set deadlines  
  • Engage stakeholders to understand requirements when developing solutions for the various units.  

Income and Revenue Tracking:

  • Monitor fraud prevention solutions across all applications deployed on the middleware applications.

Reporting:

  • Weekly Review and reporting of projects, Issues and collection mandates.
  • Group Digital Banking Monthly Performance Report.
  • Group Digital Banking Monthly Channel Adoption Report.
  • Review daily transaction status reports to identify reasons for failures and ways to avoid them.
  • Provide AD HOC reports when required.

Candidate Profile

  • Our ideal candidate must have experience in troubleshooting, monitoring and administration of Middleware Applications such as IBM, ESB ACE etc. and ensure 100% uptime.
  • He/she will be comfortable with day-to-day Middleware Management activities, thriving with tight deadlines and changing needs with a minimum of 2 years' experience in the banking sector or any related technology field.
  • Strong knowledge in UNIX/Linux, MS SQL, Oracle, Finacle will give an added advantage.

Skills Required:

  • Strong UNIX/Linux operating system administration.
  • Collaborative skills: Ability to work with cross-functional teams
  • Organizational skills: Ability to multi-task, effectively prioritize work, and adapt during pressured situations.
  • Problem- solving skills: must be naturally curious and creative individuals with a drive to proffer solutions to problems, as well as with a passion for innovation
  • Firm Grasp of Structured Query Language (SQL)
  • Customer experience and issue resolution
  • Excellent leadership skills
  • Interpersonal relationship management
  • Proactive and able to work smart on own initiative

Knowledge Required:

  • Hands-on experience working in an applications production support/application development environment.
  • Project coordination skills, including organizing, prioritizing and

Application Closing Date
24th September, 2021.

Method of Application
Interested and qualified candidates should:
Click here to apply online


  

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