Customer Service Executive at Sigma Consulting Group

Sigma Consulting Group is a management consulting firm existing to help businesses perform at the highest levels, achieve sustainable competitive advantage and create value.

We are recruiting to fill the position below:

Job Title: Customer Service Executive

Location: Lekki / Victoria Island / Agege / Ikeja, Lagos
Employment Type: Full-time

Overview

• We are seeking to recruit a good Customer Service Executive, who is intelligent, innovative, self-motivated and goal oriented who will interact with patients, process orders and provide information about the company’s products and service.

Job Responsibilities

• Assist in achieving the strategic goal of the business by providing a world class service experience to clients.
• They are also to ensure the highest level s of client engagement by demonstrating professionalism and competence in dealing with products and services enquiries, clients concerns and feedback.
• They are also to present brand image by acting as a first point of contact for existing and potential client’s.

Requirements

• B.Sc in Social Sciences or any relevant field
• Excellent written and verbal communication skills.
• Profiency in Microsoft Word and Excel.
• Result driven and passionate about client engagement, retention and brand management.
• Must demonstrate high level of ownership and attentive to details.
• Flexible and willing to accept a change in priorities as necessary.
• Persistence to follow through on given tasks.

Skills:

• Good communication skills
• Problem solving skills
• Good profiency in Microsoft Word and Excel.
• Good client engagement and service delivery.
• Accounting skills
• Records keeping
• Customer care skills and ability to multi task.

Salary
N60,000 - N70,000 Monthly.

Application Closing Date
12th October, 2021.