Divisional Field Service Engineer - Technical Specialist at Cummins West Africa Limited - Nationwide

Cummins Inc. - A global power leader, is a corporation of complementary business units that design, manufacture, distribute and service diesel and natural gas engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems. Headquartered in Columbus, Indiana, (USA) Cummins currently employs approximately 48,000 people worldwide and serves customers in approximately 190 countries and territories through a network of approximately 600 company-owned and independent distributor locations and approximately 6,800 dealer locations. Cummins earned $1.48 billion on sales of $17.3 billion in 2013.

Cummins West Africa Limited is expanding its operations in Nigeria and it urgently requires competent, brilliant and results orientated persons for the position below:

Job Title: Divisional Field Service Engineer - Technical Specialist (<19 ltr)

Ref: 09/007
Location: Nationwide

Responsibilities

• Provides field service engineering and technical assistance on complex issues to customers for a particular region
• Provides early warning problem identification, technical assistance on hard to diagnose issues repair quality improvement, and development of distributor and dealer personnel.
• Provides repair locations with technical support to quickly resolve complex product issues.
• Collaborate with Cummins Service Engineering to develop complex problem definitions and solutions.
• Communicates complex investigation plans, reports and status of technical solution development with end user customers.
• Leads investigations of problems by using standard and custom problem management tools and processes; plans and monitors assignments; reviews progress and results of assigned work.

Requirements

• OND/HND/Degree in Mechanical Engineering.
• Individual with strong computer skills (PC programs - Word, Excel, etc.; Diagnostic software applications - such as INSITE, INPOWER, etc.).
• Individual with strong mechanical, electrical / wiring, electronics knowledge and hands-on experience.

Experience/Skills:

• Excellent verbal communication, listening, feedback, delegation, fostering teamwork and multi-tasking skills.
• Diagnostics - Troubleshoots diagnostics problems.
• Able to recognize and implement minor diagnostics design changes.
• Component Failure Analysis - Demonstrated capability to analyze engine failures at the component level and to collect the relevant data to develop and support the analysis and conclusions.
• Field Investigation - Demonstrated results conducting field investigations including planning, organization, and documentation.

Application Closing Date
18th September, 2014.

How to Apply
Interested and qualified candidates should send their comprehensive curriculum vitae to: [email protected]

Note: Only shortlisted candidates will be contacted.