Senior Credit Control Manager at JMG Limited

JMG Limited is a diversified solution provider with a broad portfolio in power generation, electrical infrastructures, and industrial equipment. With over 10 years of experience in Africa and strong partnerships with some of the world’s leading brands (Caterpillar Inc, Mitsubishi Heavy Industries, Legrand, Ge Lighting, Kaeser Compressors, Thyssenkrupp), JMG combines global technologies and regional expertise to fulfill the development needs of the African market.

We are recruiting to fill the position below:

Job Title: Senior Credit Control Manager

Location: Victoria Island, Lagos
Employment Type: Full-time

Brief Description

• Oversee the collection of customer accounts in a manner that ensures high customer satisfaction and loyalty.
• Communicate in an efficient yet friendly manner with customers.
• Ensure customers pay on time and follow up any overdue invoices through sending letters, personal visits, phone calls, emails or other mediums.

Duties

• Check the customer's credit and debt situation and decide whether or not to offer the credit.
• Verify and seek approval for quotations from concerned parties, verify invoices, payment and delivery schedules to ensure its compliance with company’s credit policies and procedures.
• Process sales orders and verify Local Purchase Order (LPO) before getting final approval from National Credit Control Manager.
• Check dummy account for payment from key clients.
• Approve maintenance schedule for clients under an annual service agreement.
• Process branch client’s refund request and send it for approval.
• Verify and seek approval from concerned parties and process sales return requests.
• Check system invoices against Purchase Order.
• Maintain and implement the company’s credit policies and procedures.
• Prompt collection of debt within the agreed credit period.
• Prompt collection of WHT Credit notes and VAT receipts.
• Ensure monthly deadlines are met as required.
• Ensure customers pay on time and follow up any overdue invoices through sending letters, personal visits, phone calls, emails or other medium.
• Collect outstanding debts from clients and achieve collection targets to ensure positive cash flow and maintain accurate records of all chasing activity.
• Reduce bad debt with the aim to reduce it to the lowest minimum.
• Reconcile Yearly Service Agreement and Renewal of Yearly Service Agreement trade debtors’ maintenance accounts.
• Ensure balance payment on Yearly Service Agreement and Renewal of Yearly Service Agreement are received as and when due.
• Undertake client accounts’ reconciliations as required.
• Reconcile WHT and VAT debtors’ accounts.
• Follow up on clients for credit notes, VAT receipts, WHT and VAT outstanding debts and resolve issues.
• Liaise closely with sales department to ensure that credit issues are resolved smoothly.
• Check and ensure all payments of WHT credit notes and VAT receipts are posted correctly.
• Respond promptly and completely to both clients and internal inquiries and ensure clients pay on time and negotiate re-payment plans after getting the approval from National Credit Controller
• Ensure that all transactions are compliant with Company's policies and procedures.
• Identify and correct errors or mistakes on any client’s account.
• Send trade debtors reports on Yearly Service Agreement and Renewal of Yearly Service Agreement.
• Prepare weekly reports on Budgeted collection.
• Provide ad-hoc trade debtor positions reporting as and when requested by National Credit Controller
• Prepare and submit monthly report on WHT and VAT accounts.
• Liaise with WHT and VAT Consultants.
• Liaise with FIRS on WHT credit notes and VAT receipts issues.
• Liaise with Sales Managers on issues affecting Key Accounts.
• Verify invoices from stores and prepare pro-formal invoices for major clients.
• Promptly send and follow up invoices to clients for payment
• Check dummy accounts for payment from key clients.
• Prompt allocation of payments to invoices in ERP system
• Take up IMS responsibilities such as reporting unsafe act, conditions or procedures in the workplace, participating in fire or emergency drill at work, participating in incident reporting and investigation when necessary and adherence to Company policies.

Minimum Requirements

• BSc / B.A in Accounting, Finance, Business or equivalent.
• 1-3 years of experience for Officer level and 4-7 years of experience for Senior Officer Level.
• Relevant experience in credit and collections is a must.
• Must have either of the following certification ICAN, ACCA, ACA

Competencies:

• Strong knowledge of debt collection best practice and debt recovery legal process
• Strong knowledge and experience on ERP system
• Able to work in a team as well as individually
• Good business judgment and sound decision making
• Good attention to detail
• Able to work under pressure
• Able to multitask and handle several client accounts
• Experience in working with targets and tight deadlines
• Persistent, assertive and competitive natured
• Able to reconcile complex accounts
• Excellent written and verbal communication skills
• Calm, confident manner to handle potentially uncomfortable conversations
• Very good problem-solving skills
• Smart researcher with very good analytical skills
• Excellent negotiation and convincing skills
• Pos­i­tive atti­tude
• Reli­able, depend­able and hon­est
• Strong work ethic
• High intelligence quotient.

Application Closing Date
22nd December, 2021.