Direct Sales Agent at a Financial Company - Smart Partners Consulting Limited

Smart Partners Consulting Limited - Our client, a Financial Institution, is recruiting suitably qualified candidates to fill the position below:

Job Title: Direct Sales Agent

Location: Ikoyi, Lagos
Employment Type: Full-time

Job Description

• We are looking for a good Direct Sales Agent to drive asset finance loan from vendor stores and online asset finance portals.

Responsibilities

• Identify and understand the need of the Customer.
• Ensure Customer profile falls within focus segment
• Sell the Banks Products proactively to new/prospective customers.
• Obtain relevant documents on all Bank products sold, e.g. identity document, business registration documents etc.
• Ensure timely submission of weekly sales activity reports to Direct Sales Manager.
• Participate in weekly/monthly sales performance review meetings.
• Maintain accurate records of all sales activities, budget achievements and cross-sell referrals.
• Cross-sell opportunities identified should be referred to the Direct Sales Manager.
• Ensure accuracy of all bank forms and documents executed by the Customer.
• Ensure all loans are booked as required by customer
• Monitor all loan repayments and ensure PAR stays below 5%
• Ensure timely processing of all initiated Customer transactions, with specific emphasis on account opening and cheque book issuance.
• Update call memo on a daily basis.
• Ensure assigned sales target and budgets are met.
• Participate in tactical sales/marketing activities.
• Will report to the Head Marketing & Business Developments

KPI’s

• Achieve minimum of 80% of set financial target
• Level of support with Management, customers and staff
• Customer’s complaint ratio
• Level of result achievement to meet set targets
• Level of compliance with the Unit and Bank policies and procedures
• Quality of contribution to the fulfillment of the Unit’s and Bank’s objectives and goals
• Transaction error rate
• Customer/staff relationship assessment
• Customer/staff turnover rate
• Bank facilities and maintenance record

Requirements

• Minimum of an OND / NCE degree in any relevant course.
• Experience as a Direct Sales Agent with a Microfinance Bank.
• Not more than 32 years old.
• Excellent oral, written communication and presentation skills
• Excellent computer skills in the use of Microsoft office suite and working knowledge of banking software.
• Willingness to work on flexible scheduling negotiation
• Conflict management
• Adaptability
• Stress tolerance.

Salary
N40,000 / Month plus sales commission.

Application Closing Date
Not Specified.