PA to the Head of Commercial Clients at Standard Chartered Bank

Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

We are recruiting for the below position of:

Job Title: PA to the Head of Commercial Clients

Job ID: 454098
Job Function: Commercial Clients
Location: Lagos

Job Purpose

• Provide efficient administrative support to the Head CC Nigeria and maintain his daily diary.
• Logistics arrangements e.g. flight and hotel bookings required for all Head CC's trips
• First point of contact for all Group visitors -invitation letters, hotel and travel bookings
• Take charge of arrangements for team functions - meetings, trainings, conferences, group visits
• Prepare advances and reconciliations, utility claims and check invoices from external suppliers in preparation for payment.
• Raise requisitions for stationery and other requirements and ensure approval and delivery from appropriate quarters
• Manage fleet of pool cars for CC
• Manage gift and entertainment register
• Liaise with appropriate support functions to ensure all team equipment-printers, scanners etc function smoothly
• Liaise with Commercial Client Segment Heads for annual and periodic corporate gift request.

Key Responsibilities

• Handling all in and out correspondences for Commercial Clients
• Establish and manage the department's filing system
• Assist the Head of CC with administrative efficiency in the department
• Assist the Head of Commercial Clients with personnel policy implementation.
• Collate competitive data analysis
• Responsible for service quality initiative in the department
• Maintain division's correspondence file.
• Arrange all internal and external meetings for the Head of Commercial Clients.
• Custodian of all Head of Commercial Clients files.
• Ensure all deadlines are met and escalate exceptions.
• Maintain service metric and performance in the division
• Maintain file movement register
• Collate and manage the leave plan and handover process
• Ensure job objectives and descriptions are completely filed
• Any other assignment assigned by the Head of Commercial Clients
• Collation of service breakdown/enhancements and customer complaints
• Collate business unit survey
• Drive full implementation of agreed training plans
• Undertake relevant project implementation review as indicated by the Head of Commercial Clients

Key Relationships
External:

• Clients
• CBN
• Media/PR
• Regional Heads of SCB & Country Heads of Other African Countries
• Corporate Customers

Internal:

• All Commercial Client Staff

Application Closing Date
Not Stated.

How to Apply
Interested and qualified candidates should:
Click here to apply online