Fashion Operations Administrator at a Top Tier Fashion House - WorQulture

WorQulture - Our client, a top tier fashion house, is recruiting suitable candidates to fill the position below:

Job Title: Fashion Operations Administrator

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

• The Operations Supervisor is responsible for planning production schedules and ensuring that the production process is carried out within budget and on time.
• The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with.
• You will be responsible for managing all enquiries, relating them to the relevant department, managing the production of fashion pieces and ensuring every customer is satisfied.

Responsibilities

• Monitor daily operations and address potential issues when they arise
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and merchandising standards
• Following up with client orders to ensure they are delivered to clients promptly
• Ensure that the production of fashion pieces are in line with company standards
• Managing the production of fashion pieces and ensuring that all pieces are produced timely
• Deliver the highest level of professional service to customers
• Manage the flow of bookings and see to the delivery of fashion pieces from start to finish
• Maintain the cleanliness of the front office
• Recording daily sales, receive and follow up on payment of all client orders
• Build processes that meet our business objective and ensure compliance
• Recommending and displaying items that match customer needs
• Managing point-of-sale processes
• Actively involved in the receiving of new shipments
• Keeping up to date with product information
• Monitor financial data and recommend solutions that will improve profitability
• Following all companies policies and procedures Requirements

Job Qualifications

• Bachelor's Degree or equivalent experience.
• Minimum of Two (2) years experience in customer success

Requirements:

• Excellent verbal and written communications skills.
• Strong interpersonal and analytical skills
• Detail-oriented
• Strong organizational skills
• Proficiency in Excel
• Excellent time management, project organization, and follow-through skills.
• Demonstrated ability to increase customer satisfaction.

Work hours:

• 9:00 a.m. - 6p.m. (Mondays - Fridays) & 9 a.m. - 6 p.m. (Tuesday-Saturdays)

Salary
N80,000 monthly

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online