Graduate IT Telco Support at International Business Machines Corporation (IBM)

International Business Machines Corporation (IBM) - For over 100 years, IBM has led the world in creating innovative solutions and products that have changed not only business, but history as well. And with our global scale and breadth of disciplines, we offer endless opportunities for leaders to grow and succeed in the company of the very best. And that's where you come in.

In today’s intensely competitive global marketplace, IBM is recruiting extraordinary leaders, people who not only succeed but enable others to as well. We have opportunities for talented, Masters degree level qualified individuals across every area of our business and in many countries across Africa and Middle East.

We are recruiting to fill the below position:

Job Title: IT Telco Support

Location: Nigeria

Job description

• We seek to recruit high-potential candidates to develop into Telco IT specialists.
• The selected candidates will work in either Network Management, Server administration or Application Support.
• Each candidate would receive training specific to their tower, as well as training on Service Management and Basics of Telecom IT.

Responsibilities
Main responsibilities will include:

• Working with Competency managers, ensuring smooth IT operations for a leading Telco in Africa
• Interacting directly with client team members onsite
• Developing proficiency in one or more areas to become a subject matter expert (SME)
• Preparing data for Management Reporting (and presenting occasionally to local management)
• Undergoing continuous training and development incorporating common soft skills education and specialised classes for IBM

Required

• Bachelor's Degree
• Basic knowledge in Troubleshooting
• English: Fluent

Strengths and Experience:

While exposure in computer science / IT is a pre-requisite, what we are primarily looking for is:

• Highly driven, flexible and resourceful
• Positive attitude towards learning (systems, processes and people)
• Strong quantitative aptitude and Troubleshooting bent of mind (i.e., Problem Solving ability)
• Structured communication ability
• Strong adherence to policies and processes
• Eligibility to work in the country to which you are applying

Application Closing Date
Not Stated.

Method of Application
Interested and qualified candidates should:
Click here to apply online