DC Operations Supervisor at Konga.com

Konga - Konga.com is Nigeria's largest online marketplace. We launched in July 2012 and our mission is to become the engine of ecommerce and trade in Africa.

We serve an ever expanding customer base, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, Healthcare, Baby Products, personal care and much more.

Our range of services are designed to ensure optimum levels of convenience and customer satisfaction. These services include our lowest price guarantee, free return policy*, order delivery-tracking, dedicated customer service support and many other premium services.

Konga.com goes beyond just making a name for itself as the foremost e-commerce platform in Nigeria. Konga chooses to empower Nigerians to sell their products to a wider audience. We give the local merchant nationwide reach and shipping services. Konga believes in a Nigeria where every small or large business owner is given an opportunity to succeed.

We are getting bigger and better and we want you to be a part of our team. We are always looking for great people. Not only do you need to be passionate and good at what you do, but we're also looking for folks who have got the Konga Kulture - that is, who fit into our company culture.

Have you got what it takes to be a Konga.com team member?

Job Title: DC Operations Supervisor

Location: Lagos
Reports to: Operations Lead
PFTE/PPTE/FIXED TERM: Full Time

Job Description
About this Position:

• The DC Operations Supervisor is part of the Operations team and reports into the Operations Lead. The DC Operations Supervisor is responsible for managing the staff and throughput of the shipment floor during the course of their shift.
• The DC Operations Supervisor is to escalate any possible challenges or issues that may arise during the course of his/her shift which will result in a particular shift not reaching the required targets.

Roles & Responsibilities

• Review the Shift Handover document as to understand challenges/targets and possible shortfalls by the previous shift.
• Review notes given on week days.
• This will assist with planning your shift and addressing any possible challenges or increased productivity requirements in specific areas due to staff shortages or technical issues during the previous shift.
• Complete the Absentee Register for your shift
• Delegate/allocate requirements to the necessary departments based on the first two line items.
• Ensure workload can be met within the timelines and raise and escalate concerns with key team leaders to ensure contingency plans can be made immediately in areas highlighted by the Shift Handover document.
• Monitor all staff on policies and procedures during the shift.
• Problem solve and address alignment issues with correction of behavior, disciplinary action when required and resolving during the course of your shift when possible.
• Receive and dispatch goods and record stock movement.

Requirements

• Minimum Educational Qualification: Graduate

Experience:

• 2 years' experience preferably in Logistics

Computer Literacy:

• Intermediate knowledge of Microsoft Word, Power Point and Ordained Excellency.

Application Closing Date
Not Stated.

Method of Application
Interested and qualified candidates should send their updated CV's to: [email protected] with the Job Title as the subject of the mail ONLY.