Customer Service Representative / Online Sales Representative at Blvckhair_ng

Blvckhair_ng is a hair production company; we produce and sell hair extensions like crochet braids and wigs.

We are recruiting to fill the position below:

Job Title: Customer Service Representative / Online Sales Representative

Location: Oluyole - Ibadan, Oyo
Employment Type: Full-time

Key Responsibilities

• Receive and process online orders
• Convert leads into actual sales
• Liase with and manage courier companies
• Develop and maintain an updated customer/vendor lists
• Answer and direct phone calls
• Handle customer enquiries and complaints by investigating problems; developing solutions;
• Perform all other duties as assigned.

Requirements
Education:

• Candidates should possess an HND / Bachelor's Degree

Experience:

• At least 1 year experience in an e-commerce role
• Experience with sales targets.

Skills and Abilities:

• Good customer service skills
• Good networking, prospecting and closing skills
• High level of professionalism
• Result-oriented team player with exceptional motivation and interpersonal skills.
• Excellent selling, communication and negotiation skills
• High proficiency in MS Office Suite.

Personal Attributes:

• Sociable and friendly
• Confident and pleasant
• Knowledgeable of current trends.

Application Closing Date
10th October, 2022.