Account Manager - Training and Development at African Management Services Company (AMSCO)

AMSCO - A leading expert on the unique and extreme challenges that scarcity of human capital in Africa poses, African Management Services Company (AMSCO) has been providing human capital solutions to African industries for more than 25 years.

We work with a wide variety of clients ranging from private and public investors, SMEs and large companies through to industry associations and governmental organizations with a vision to grow African businesses - assist them to become globally competitive, profitable and sustainable.

AMSCO grew out of the African Training and Management Services Project (ATMS), a joint initiative of International Finance Corporation (IFC), United Nations Development Programme (UNDP) and African Development Bank (AfDB).

We are recruiting to fill the position below:

Job Title: Account Manager - Training and Development

Location: Lagos

Job Descriptions

• Reporting to the HOO the T&D Advisor will work closely with the Nigeria team to define immediate and long term strategies to support AMSCO business objectives.

Main Accountabilities
Operational delivery:

• Act as training advisor for the Nigeria team, clients and non-clients.
• Liaise with the Training and Dev Manager in the design and implementation of effective sector specific open programmes and in-house programmes, ensuring revenue and profit impact for AMSCO.
• Plan and undertake trips within the territory to follow up on training execution in client/non-client companies.
• Direct and/or undertake the assessment of training and development needs of client companies.
• Supervise the preparation of training plans for Clients within the territory.
• Follow up on the implementation of the agreed training plans with each client.
• Identify and recommend the use of the most appropriate training providers as requested by the clients.
• Monitor and evaluate the training activities in line with the clients' succession plans and recommend changes where necessary.
• Advise clients on the quality of curricula especially on the client specific training programmes.
• Where training activities are completed, follow up with the clients to ensure they prepare a final report on the impact of training

Relation Management:

• Maintain relations with training providers within the territory and continuously develop the training provider's database.
• Market core training programmes to all clients and non-clients.
• Assist in collating success stories from the unit in liaison with the Marketing Department.
• Promote AMSCO to prospective clients.

Administration:

• Upon implementation of training, follow up with clients on training administration - i.e. ensure the necessary documentation required for reimbursement purposes is submitted.
• Support the Finance Department in terms of follow through with clients on missing documentation relating to claims and other financial related documentation.
• Upload all training information and data into Salesforce.

Desired Skills and Experience

• Bachelor's Degree in Education or related discipline.
• 4-6 year relevant industry experience.
• Proven track record.
• Programme design knowledge.
• Facilitation skills.
• Advisory skills;
• Ability to build internal teams and external networks.
• Understand economic development via private sector principles.

Skills

• Impact and influence: Adapts influencing style to different situations.
• Negotiating skills: Can negotiate skillfully in tough situations with both internal and external groups.
• Problem solving skills: Ability to identify, anlayse, organize and solve problems and issues in a timely and effective manner.
• Collaboration: Actively brings people together to deliver work.
• Interpersonal Savvy: Builds constructive and effective relationships.
• Creativity: Ability to come up with a lot of new and unique ideas.

Essential Skills

• Must display superior verbal, written, presentation and facilitation skills.
• Supervisory skills
• Customer service orientation.
• Advanced knowledge MS Office.

Application Closing Date
Not Stated.

How to Apply
Interested and qualified candidates should:
Click here to apply online