IT Manager at BT Health & Diagnostics Centre (PPC Limited)

BT Health & Diagnostics Centre (PPC Limited) is a Diagnostic Centre operating as Public Private Partnership project providing Radiology, Pathology and Cardiology service in a Tertiary hospital in Lagos.

We are recruiting to fill the position below:

Job Title: IT Manager

Location: Lagos
Employment Type: Full-time

Job Responsibilities

• Create an IT roadmap and action plan for future growth.
• Oversee and manage the ICT function of the diagnostic centre by ensuring that all its services are well planned for in order to support timely and quality service delivery.
• Participate in and contribute to the overall strategic planning process for the Centre.
• Define the centre’s digital strategy in order to drive innovation and ensure automation of patient facing and back office processes in line with the Centre’s strategy;
• Demonstrate ownership of and communicate the ICT strategic direction and objectives to all staff and provide ICT advisory support to stakeholders to promote employee engagement and productivity;
• Develop actionable work plans to ensure effective implementation of the department’s strategic objectives;
• Create a process for generating and developing creative ideas to optimize BTHDC’s operations and improve patient experience through technology;
• Research and ensure installation of new and improved systems.
• Ensure management of the Centre’s IT infrastructure including planning, maintenance and sourcing in line with the needs;
• Oversee administration of ICT applications across BTHDC operations and ensure ease of access and use of the applications in order to enhance service delivery;
• Put in place information security systems and measures to ensure the Centre’s ICT environment is in line with industry standards;
• Lead implementation of all IT projects to ensure innovations meet the Centre’s technology advancement and value for money;
• Put in place vendor management processes and all IT related obligations to ensure the Centre’s needs are met;
• Ensure efficient and effective user support for the systems in place in all departments;
• Put in place disaster management and business continuity processes and infrastructure to ensure business continuity for the Centre’s operations;
• Ensure implementation of approved quality management systems including ISO standards, among others to ensure full compliance of the ICT division;
• Prepare the ICT annual budget and monitor its implementation upon approval to ensure cost containment and value for money;
• Identify, deploy and motivate the ICT team including performance appraisal;
• Review the adequacy and allocation of IT resources in terms of funding, personnel, equipment, and service levels.
• identification of training needs, mentorship and coaching as well as leave and absence management in line with the Centre’s people agenda;
• Regular review meetings with all the key stakeholders to update on IT actions.
• Provide network design, installation, monitoring, management, and troubleshooting for WAN and LANs including main locations and remote sites.
• Provide networking support to partner organizations.
• Ensure setup and management of help desk support for staff within the facility.
• Ensure equipment interface setup and maintenance.
• Maintain current and accurate inventory of technology hardware, software and resources.
• Scheduling upgrades and security backups of hardware and software systems.
• Maintain log and/or list of required repairs and maintenance.
• Provide network accounts and passwords as required.
• Identify and prepare hardware for disposal when appropriate.
• Providing User Training on various business applications and application software.

Qualification and Person Specification

• A Bachelor's Degree in Computer Science, Information Technology, Computer Engineering or any other related field from a recognized institution.
• Good organizational, time management, analytical abilities, and attention to detail.
• Strong communication and interpersonal skills.
• Good mathematical abilities and technical skills.
• Professional ICT qualifications such as Microsoft Certified Systems Engineer (MCSE), CCNA or other equivalent and recognized qualifications.
• Minimum of 6 years’ information technology experience including computer operations management, multiple roles in systems implementation, architecture, security/compliance, business-wide strategic planning responsibility with 2 years at management level.

Core Competencies:

• A distinguished professional history demonstrating an in-depth understanding of information technology.
• Project management skills.
• Ability to lead, influence and drive change initiatives in support of business strategies within the department/unit.
• Knowledge of Enterprise/Health Information Systems.
• Knowledge of CRM data and database systems; understanding of data security and other compliance responsibilities.
• Experience of commissioning services from third parties and managing contracts, contract negotiation, contract management, and customer/vendor relationships.
• Proven track record at senior level of leading staff within an IT environment.
• Successful track record of implementation with delivery on time and to budget
• Ability to lead change in an IT environment.
• Database and applications management skills.
• Strategic thinking and strong business acumen Leadership skills.
• Budget preparation skills.
• Negotiation skills.
• Ability to coach and mentor
• Communication skills including facilitation and presentation skills

Application Closing Date
20th January, 2023.

How to Apply
Interested and qualified candidates should send their Cover Letter and CV to: [email protected] using the Job Title as the subject of the email.

Note: Only shortlisted candidates shall be contacted.