Social Media Manager at HRbreakoutRoom

HRbreakoutRoom is aplatform for all HR conversations with Industry Leaders around the globe. Relevant impact on Career Mentoring, Resourcing, Learning and Advisory.We help our clients win in the marketplace by providing state-of-the-art HR services.

We are recruiting to fill the position below:

Job Title: Social Media Manager

Location: Surulere, Lagos
Employment Type: Full-time
Reports To: Business Operations Manager
Division / Department: Business Transformation Group DIRECT
Reports: None

Job Purpose

• Develop and implement a social media strategy for the company, to increase brand awareness, improve customer engagement, and drive website traffic.

Duties and Responsibilities

• Developing and managing a social media content calendar, including creating original content and curating relevant third-party content.
• Collaborating with cross-functional teams, such as marketing and business development, to ensure that social media activities are aligned with overall business goals
• Monitoring and analyzing social media metrics to track the success of campaigns and identify areas for improvement
• Actively respond to and engage customers / clients on inquires, comments etc. on all the company’s social media platforms (Instagram, LinkedIn, Twitter etc.) in a timely and professional manner
• Collaborating with influencers and other industry partners to increase brand visibility and reach
• Staying up to date on the latest social media trends and best practices, and adopting the company’s social media strategy as required
• Preparation and communication of frequent newsletters on key ideas, activities of feedback of the business.

Other Duties:

• Any other relevant administrative duties and projects assigned by your line manager.

Key Performance Indicators (KPIs)

• Weekly reports on all social media activities and key next steps
• Creative and highly engaging contents posted across company’s social media platforms daily i.e., images, videos, quiz / trivia etc.
• High engagement rate on articles and posts
• Minimum 25% monthly follower growth across all social media platforms / accounts
• Minimum of two newsletters every moment
• Improved traffic to company’s website
• Actively measure and report on conversion rate from followers who visit website from social media platforms and carried out a desired action
• Ensure brand sentiment always remains positive and drives public opinion least three days before final submission to the client.
• Maximum of 2% error from all contents posted in a month
• Dedicated campaign to build and sustain momentum towards the proposed customer service week conference and activities schedule for first week of October 2023
• Participate in the training of team members to ensure alignment of organizational goals, timely feedback on required information and branding materials etc.
• Maximum of one rework on any project due to gap in project requirements.
• At least 95% satisfaction feedback from team members (this includes Managing Director).

Qualifications
Education & Experience:

• Minimum of a Second-Class Bachelor’s Degree in any related field but preferably from Mass Communications, Journalism, Marketing, or Business from a Federal, State or Private University
• A Master’s Degree will be an added advantage
• Minimum of two years’ (post NYSC) experience in a similar role
• Expert knowledge of the different (and relevant) social media platforms, analytics software, and techniques
• Expert knowledge of other data analytics and visualization tools i.e., Power BI will prove an added advantage
• Excellent communication, presentation, and reporting skills.
• Highly organized, ability to think critically and write reports.
• Ability to work under pressure, independently as well as within a team.

Application Closing Date
20th January, 2023.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.