Centre Operations Manager at Afriglobal Medicare Limited

Afriglobal Medicare Limited is a state-of-the-art diagnostic center with special attention to patient care. We are committed to improving healthcare in Africa through quality and affordable diagnostics, in Radiology, Pathology, Cardiology and Wellness. With a team of highly qualified professionals who together have a combined wealth of over 20 years’ experience, we are setting a new benchmark for Diagnostics Services in Nigeria and Africa. Our Mantra: “Patient care comes first”

We are recruiting to fill the position below:

Job Title: Centre Operations Manager

Location: Lagos
Position / Grade: Operations Manager-Snr Officer/Manager
Reporting To: Area Operations Manager
Reporting Into: COO

Position Objectives

• Project planning and implementation: Involved in planning, execution and operations of the project (s). 
• To independently manage and coordinate the day to day operations of a staff strength not less 15 inclusive of third party
• Deliver agreed business performance.

Other Linkages:

• Pathology, radiology and non-medical team members plus other stakeholders of the company.
• Afriglobal Group in Nigeria.
• Govt. agencies, medical associations and regulatory bodies

Detailed Tasks & Responsibilities
Planning & Implementation of the Project:

• Responsible for coordinating planning and execution of the Centre project.
• Coordinate the design & execution of Centre face-lifting/remodeling as approved by the management.
• To execute the processes and policies of the organisation for seamlessly flow of operations.

Operations & Management:

• Develop and manage processes and workflow of the business 
• Assure regulatory compliance-zero tolerance to statutory penalty
• Develop and implement quality standards and audit Quality Control
• Coordinate and assure smooth workflow and customer experience in the Centre, by using technical/Managerial/Customer relations skills sets and experience.
• Coordinate implementation and smooth operations of LIMS & PACS
• Prepare and circulate reports on sales, inventory and prove to be a strong back office for the business. Also coordinate daily data/reports uploads over web for telemedicine and online reporting.    
• Oversee lab operations, and coordinate with all the departments for smooth operations.
• Be capable of delivering results and independently handling business areas assigned, if needed in the initial period
• Key in team building and providing solutions.
• Any other role which requires participation.

Growth:

• Nurture & grow the laboratory and radiology businesses in the Centre
• Streamline process and operations for better productivity.

Vendor Relations:

• Manage Vendor relations.

People Management:

• Coordinate the recruitment of staff for the Centre operations.
• Support all associates and team members.
• Support and provide training to all staff, time to time.
• Recommend staff appraisals as per policy. 

Statutory Compliance:

• Obey and practice laws of Nigeria
• Have respect for other team members, board and business associates.

Centre Operations Manager’s deliverables:

• Project planning, coordination and implementation.
• Operations management & delivery of all agreed KPIs.
• Facility Management Coordination
• Centre Accounting/Finance Daily/Weekly Report
• Team (Leadership) building and routine coordination.
• Quality Assurance and Inventory management – Plan, structure and execute quality delivery in all aspects and attain productivity. Also plan and administer the inventory.

Job Requirements
Other Attributes:

• Qualification of BMLS, BRad, BNSc or a Bachelor’s Degree from any science related discipline.
• Additional education and qualification (e.g. specialization, management) is an added advantage.
• Have rich experience of the operations and management of pathology laboratory, with a minimum of 2 years cognate experience.
• Proficient in English Language.
• Previous experience of setting up Laboratory / Diagnostics Centre and developed automation of the laboratory; implement LIMS and PACS interface.
• Top-level network in the medical and diagnostics industry and, especially with various equipment suppliers
• Advance skills of MS Office, Internet and computer.
• International exposure will be an added advantage, especially experience in Nigeria.
• Excellent presentation and communication skills
• Punctual and reliable
• Leadership & analytical skills to steer the team and able to work independently with high dynamism and drive. Key focus on details and quality of business developed.

Career Path:

• Growth path will be to position of responsibility & eventually Head of operations – healthcare projects.

Search criteria:

• Any nationality, preferable if African
• Experience with reputed hospitals / laboratories (SRL, Metropolis, Dr. Lal Pathlabs, NM Medicals, Apollo, etc.)
• Dealing with medical and laboratory equipment companies (Roche, Beckman Coulter, Diasys, Abbott, BD, Biomeuriex, Siemens, GE, Toshiba, Phillips, Kodak, etc)
• Companies rendering similar services

Salary, Savings and Perks

• Depending on the candidate & as per company policy.
• Will not be a limitation for deserving candidate

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online