Location Coordinator at a Facility Cleaning Company - FlexEdge Limited

FlexEdge Limited - Our client, a Facility Cleaning company, is recruiting suitable candidates to fill the position below:

Job Title: Location Coordinator

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities
The following job description sets out the duties which you are to provide as a Location Coordinator. The lists included for the Job description are not exhaustive and further requirements may be added:

• Oversee the supervision of cleaning operatives through coordinating, directing, and monitoring them in their duties
• Recruit and assign cleaning operatives to locations.
• Get customer feedback and ensure their queries, enquiries, and complaints are attended to and resolved promptly
• Carry out quality control checks for all sites/jobs done to monitor standards of cleanliness, to establish and implement ways to improve and meet the evolving customer needs.
• Carry out job inspections.
• Conduct trainings for new cleaning operatives in relation to expected standards and quality of general cleaning, and health and safety requirements.
• Develop a cleaning work schedule for all sites/one-off jobs.
• Generate leads/prospects and follow up to ensure revenue generation.
• Set and monitor appropriate performance objectives and standards for staff, conducting probation review and appraisals, and dealing with staff discipline issues appropriately.
• Perform any other responsibility that may be required.

Basic Requirements

• Candidates should possess a Bachelor's Degree qualification with 3 - 7 years work experience.
• The ideal candidate must have previous experience working in a facility cleaning company.
• Previous experience working in a facility cleaning company is compulsory.
• Ability to coordinate, direct, and monitor cleaning operatives in their duties.
• Good communication skills.
• Ability to handle customer complaints and resolve them promptly.
• Good leadership skills.
• Ability to conduct training sessions for new cleaning operatives.
• Ability to set and monitor appropriate performance objectives and standards for staff.
• Strong attention to detail.
• Good problem-solving skills.
• Must be able to work under pressure.

Salary
N50,000 - N70,000 monthly

Application Closing Date
15th April, 2023.