Online Sales Team Lead at SupportPro by Salesplat

SupportPro - Our client, a top Healthy Food chain brand is recruiting to fill the position below:

Job Title: Online Sales Team Lead

Location: Lagos
Work mode: On-site

Job Description

• Our client seeks to hire for a proactive and results-driven Online Sales Team Lead to join its healthy food chain brand.
• The Online Sales Team Lead will be responsible for managing a team of online sales representatives, driving e-commerce sales, and ensuring a seamless online customer experience.
• Food and Retail, Successful online sales management.

Responsibilities

• Lead and managed a team of online sales representatives, providing guidance, training, and performance evaluations.
• Set clear sales targets and motivate the team to achieve and exceed goals.
• Foster a collaborative and high-performance culture within the online sales team.
• Develop and implement e-commerce sales strategies to drive revenue growth.
• Analyze market trends and customer behavior to optimize the online shopping experience.
• Identify and leverage new online sales channels and platforms.
• Monitor and improve the online customer journey, from website navigation to checkout.
• Collaborate with the marketing team to create compelling online promotions and campaigns.
• Ensure prompt and effective responses to customer inquiries and concerns.
• Track and report on online sales performance, conversion rates, and customer retention.
• Identify areas for improvement and implement strategies to enhance online sales and profitability.
• Analyze data to make data-driven decisions and adjustments to the sales strategy.
• Oversee the online product catalog, ensuring accurate listings, pricing, and availability.
• Collaborate with the inventory management team to maintain optimal stock levels.
• Implement merchandising strategies to highlight key products and promotions.
• Utilize analytics tools to gather insights into customer behavior and preferences.
• Generate regular reports on online sales, customer engagement, and sales team performance.
• Share insights and recommendations with management to drive strategic decisions.

Requirements

• Bachelor's Degree in Business Administration, Marketing, or a related field; Master's Degree is a plus.
• 3+ years of proven experience in online sales management, preferably in the food or retail industry.
• Strong understanding of e-commerce platforms, digital marketing, and online customer behavior.
• Excellent leadership and team management skills.
• Data-driven mindset with proficiency in using analytics tools.
• Strong communication and interpersonal skills.
• Creative thinking and problem-solving abilities.
• Passion for healthy food and a commitment to promoting a healthy lifestyle.

Salary
N150,000 monthly.

Application Closing Date
1st November, 2023.