Human Resources (HR) & Administration Manager at the Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.

We are recruiting to fill the position below:

Job Title: Human Resources (HR) & Administration Manager

Location: Borno
Employment Type: Contract

What you will do

• The purpose of the HR & Administration Manager is to oversee, manage, develop and strengthen all HR and Administration functions in order to provide robust, efficient and effective Human Resources and Administration support to the NRC Country Programme in Nigeria.
• With a special focus on HR Strategy development and effective Recruitment, Staff development, training and capacity building ensure HR system is according to NRC standards.
• Oversee the development and implementation of the Country HR Strategy 
• Implement NRC’s HR and admin systems and procedures 
• Ensure that Country HR adheres to Employment standards, HR policy and other NRC policies 
• Ensure compliance with the local labour law
• Training, support, control and development of HR teams 
• Support and training of all staff with HR responsibilities/ personnel management
• Management of the HR team
• Provide regular HR analysis and reports
• Ensure safe and standardized filing of personnel documents in all Area offices
• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.

Human Resources:

• Implementation of the Global Standards and initiatives at Country and Area Office level (NRC People Management Systems, Talent Management, L&D initiative, Duty of care, PSEA…)
• Ensure HR function is strategic, responsible for in country HR strategic priorities, take the lead on follow up on implementation
• Plan and feed into country wide strategies and plans, working closely with senior management and programmes to ensure HR proactively meets the needs of the programme
• Responsible for ensuring Area Offices are complying with NRC HR standards and procedures,
• Pro-actively working to support Area Managers, HR Team Leads & HR Officers in running an effective HR function in the Area Offices
• Staff Care: Ensure a best-practice staff care programme for all staff is regularly reviewed, ensuring adequate staff care systems are in place and implemented across the country. 
• National staff development and capacity building focusing on the Excellence Project.
• Support and guidance to the senior staff/hiring managers on recruitment and HR procedures
• Strengthen the recruitment processes ensuring adherence to the minimum standards
• Strengthen training and inductions / on boarding and off boarding.
• Improve the quality of Performance management conducted by line managers across the Nigeria Country office (embedding a culture of performance)
• Support managers in ensuring that all job descriptions are in accordance with the NRC standards and ensure that all standard Job Description templates are updated.
• Payroll: Ensures accuracy of payroll before transmission to the Finance team/Manager.
• Handling personnel cases according to guidelines and policies
• Focal point for working with the Nigeria staff representatives.

Administration:

• Office and accommodation management: (offices, residences and guesthouse). 
• Premises contracts (office stationery) in close cooperation with Logistic. 
• CO documentation: CO filing tree, NRC official documents (registration, legal services and documentation
• Work permit, immigration and visa (for staff, guest and consultancies)
• Staffing responsibilities or service contractors for: cleaners, receptionist, maintenance,
• Framework agreement: local travel agency, hotels, telecom services.

What you will bring

• Minimum 5 years’ experience working as a senior HR Manager in a humanitarian/recovery context.
• Experience from working in the complex and volatile contexts
• Documented results related to the position’s responsibilities
• Knowledge about own leadership skills/profile 
• Fluency in English, both written and verbal

Context/specific skills, knowledge and experience:

• Experience in a large and dynamic country programme
• Strong interpersonal skills, a team player coupled with capacity building skills and experience
• Strong sense of initiative.
• Experience with building an HR structure
• Experience on Learning and staff development.
• Experience in staff recruitment 
• Knowledge CWA region in general and Nigeria context is an added advantage.

What we offer

• Contract of 12 months
• Grade 9 in NRC scale
• Location: Maiduguri
• An opportunity to match your career to a compelling cause
• A chance to meet and work with people who are the best in their fields.

Application Closing Date
15th October, 2023.